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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1058 reviews 67%
4 star 282 reviews 18%
3 star 50 reviews 3%
2 star 102 reviews 6%
1 star 81 reviews 5%
Review Us
Ana G.
5 out of 5
6/28/2025
Ashley is friendly, helpful and answers anything right away.
Ilda M.
5 out of 5
6/27/2025
I was very satisfied with Mr. Arturo Gonzalez. He was very helpful,kind and very professional. Thank you
Evangelina L.
5 out of 5
6/27/2025
Iván always conducts him self professional and goes above and beyond to provide great service!!
Daniel A.
5 out of 5
6/27/2025
I've been getting my vehicle serviced by Lexus of El Paso for 14 years. Arturo Gonzalez is definitely an asset to Hoy Fox Lexus. Arturo provided unparalleled service exceeding my expectations. He's a keeper!
Martha F.
5 out of 5
6/27/2025
Ivan is always professional, honest, and timely. Excellent to have as a service coordinator!
Samuel Jr.
4 out of 5
6/27/2025
Ivan is a wonderful rep for you and your customers.
Hector M.
5 out of 5
6/26/2025
Arturo is very good great customer service
Noel R.
4 out of 5
6/26/2025
Arturo is awesome!
Martha S.
5 out of 5
6/26/2025
Satisfacción gracias
Benjamen D.
1 out of 5
6/25/2025
I did not appreciate all the oily hand prints left in my car. I do my own oil changes on my the other vehicles and never leave prints like there were on the hood, fender, door pillar. Both sides!!
Guillermo S.
4 out of 5
6/25/2025
Mr Gonzalez is superb!
Roger O.
5 out of 5
6/25/2025
I'm very satisfied with your customer service. Ivan is the best!!! So is Roman
Jim P.
5 out of 5
6/25/2025
Ashley did an excellent job!
Melissa D.
5 out of 5
6/24/2025
Ivan is always such a great help! He is very professional and courteous! Mrs. Doctor
Lyndon F.
5 out of 5
6/22/2025
Thank you
Jeffrey S.
5 out of 5
6/22/2025
As always, my experience with Ivan was excellent
Roberto M.
5 out of 5
6/22/2025
Thank you
Ck C.
5 out of 5
6/22/2025
Excellent service
Manuel C.
4 out of 5
6/22/2025
Ivan is an excellent employee and is one of the main reasons why I keep getting my vehicle serviced with Lexus rather than going elsewhere…
Cardova F.
1 out of 5
6/21/2025
A required update on the vehicle's software took too long.

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