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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1011 reviews 68%
4 star 269 reviews 18%
3 star 43 reviews 3%
2 star 84 reviews 6%
1 star 69 reviews 5%
Review Us
Eduardo V.
5 out of 5
8/18/2025
I consistently receive excellent personal attention from Arturo, who is both professional and friendly.
Louise T.
4 out of 5
8/17/2025
Arturo is awesome!
Ariel P.
5 out of 5
8/16/2025
Reliable and prompt! A pleasant personality!
Raul J.
4 out of 5
8/16/2025
Car services for wheel alignment and brake fluid replacement done on 8/14/25. Checked in 8:15, work performed satisfactory completed by10:15. Thanks again Lexus team.
Ida O.
5 out of 5
8/16/2025
I appreciate Arturo’s customer service.
David P.
4 out of 5
8/16/2025
Ashlee was very responsive to our needs. She also gave us info that I asked for about our old ES. We were very satisfied with her help.
Stephen S.
4 out of 5
8/16/2025
Thanks Art
Usha D.
5 out of 5
8/16/2025
Very satisfying
John C.
2 out of 5
8/15/2025
Even with an appointment it took too long for a simple oil and filter change.
Walter M.
5 out of 5
8/15/2025
Many thanks to Ashley. She is an excellent asset/representative for Fox Lexus Service Department. Thanks also to Joel for a prompt check in early in the morning.
Richard G.
5 out of 5
8/15/2025
Very courteous and willing to explain the invoice. I also appreciated having a new Es350 to have as a loaner.
Josie S.
5 out of 5
8/15/2025
Excellent customer service by Ashley Angel!
Romelia D.
4 out of 5
8/15/2025
Art is great!! He explains everything clearly to me and suggests the best course of action!
Gregory C.
4 out of 5
8/15/2025
Ivan was wonderful. I had a walk-in problem. My battery issue was resolved quickly and efficiently. I appreciate the warranty/prorate on the battery replacement.
Yvonne G.
5 out of 5
8/14/2025
I have received great service from Ivan. He takes the time to explain details about my car. My car is ready in no time. Thank you!
Alicia B.
5 out of 5
8/14/2025
Ivan Duran was great at keeping me updated on the service that was being done on my car. He was very professional and courteous.
Adriana M.
3 out of 5
8/14/2025
For a luxury brand the service was mid
M&V Plumbing.
4 out of 5
8/14/2025
Arturo has been great.
Thomas H.
5 out of 5
8/14/2025
Ivan always is very helpful
Edmund R.
2 out of 5
8/14/2025
I should have gotten synthetic oil, but the invoice says regular. What kind of oil did I get? Nobody has answered my call yet.

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