Mr. Duran is very attentive & professional! Lexus service is Awesome!!
Ashley was really nice, and provided a detailed explanation of the services that were done to mu vehicle.
Ivan f duran, service verry good !
Thank you for the professionalism, courteous and prompt service that is always provided.
Service was quick and Ivan was superb
My tire rotation was not done because they couldn’t find the tire lock, I asked if they looked in the trunk where the spare tire was they said yes. When I got home that’s where I found it.
Ashley was kind enough to take the time to answer several questions that I had about future maintenance, road hazard feature. I appreciate her patience, she was very thorough. This was a very positive experience and I thank you for it.
It was great service. Thank you!
Ashley was friendly, helpful, and served with a smile.
Ashley was awesome and she made my service experience enjoyable. She is a wonderful and knowledgeable representative and I appreciate how efficient and effective she was during my visit
Most professional manner of dealing with myself, prompt response as to the diagnostic results of the car and request for apoproval prior to purchasing needed parts, etc.
Appreciated too the loaner car while the Lexus was being repaired. Thank you,
I completely trust the Lexus service department and would not service my vehicle any where else. Every step of the process from the check in to payment is coordinated to meet customer satisfaction . Thank you!
Waited for 20 minutes in the front for my appointment at 11am while reps were taking customers from the back of the line first. This was my only issue but Ashlee was fantastic. The service is always quick and easy.
Ashley was very pleasant and professional. Everything was done to my complete satisfaction!
Ashley is excellent. Utmost professional service. Thank you
Good service, very poor quality on the car wash.
Issue was not identified or corrected.
Ivan Duran has always provided excellent service. He’s very attentive, professional, and efficient. The service is always quick, and he consistently makes sure I have a rental or loaner vehicle available so I can take care of other things without waiting around for my car. I really appreciate his dedication and attention to customer needs.
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