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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1723 reviews 60%
4 star 616 reviews 22%
3 star 102 reviews 4%
2 star 200 reviews 7%
1 star 220 reviews 8%
Review Us
Craig H.
4 out of 5
4/28/2025
Bill was great in handling my repair and service issues. This was my first visit to Jim Shorkey. I’ll be back.
Anthony W.
3 out of 5
4/28/2025
Call me
Louise B.
5 out of 5
4/27/2025
None
Joshua D.
5 out of 5
4/26/2025
Knowledgeable, courteous, and efficient
Aurelia C.
5 out of 5
4/26/2025
Satisfied customer
Adarra A.
1 out of 5
4/26/2025
My car still had the same light that just popped on and the parts department needs new people with better shiner service
Somnath M.
3 out of 5
4/26/2025
Liked the photo and videos of my car
Edward A.
4 out of 5
4/26/2025
Michael was extremely helpful today. Check in check out was seamless and easy. He was able to give me information on what to expect cost wise and what was done with my vehicle.
Lance K.
5 out of 5
4/26/2025
Excellent service
Floyd T.
1 out of 5
4/26/2025
My air conditioner is not what I would call adequate. However, instead of trying to help get to the problem, they said there was nothing wrong with it.
Donna H.
4 out of 5
4/26/2025
Everything ran smoothly from drop off to pick up!!!!! Thank you ????
Jennifer V.
5 out of 5
4/26/2025
Josh was very helpful and patient. I appreciate his help very much.
Bowen S.
5 out of 5
4/25/2025
Excellent experience
Arthur W.
5 out of 5
4/25/2025
Joshua always answers any questions and I'm always comfortable leaving my truck there for inspection or any other service
George T.
4 out of 5
4/25/2025
Bill is the best
Jeff S.
5 out of 5
4/25/2025
Joshua was amazing! And we stopped by the service department and they were great as well!
KATHERINE R.
2 out of 5
4/25/2025
Perfume was added when the air filter was changed. We are very environmentally sensitive to VOC.
Christine B.
2 out of 5
4/25/2025
Everyone was very nice, but half way home the PCS light is back on, so problem still exists. I’m back again on Thursday for an additional call, maybe an another try will do it. Again appreciate everything but still need some additional help.
Chris S.
1 out of 5
4/25/2025
Warranty period on reverse light bulb not long enough. $38 for a bulb is too much.
Jason And.
4 out of 5
4/25/2025
She’s friendly, helpful, and she took great care of us. She was clear shot what needed done. We’ll go back to her again.

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