Oil was overfilled, dirty hand prints on door and underhood. This GS tech needs some coaching.All the fancy videos and communication cannot make up for where the work detail must happen. First time I've run into this issue at your dealership.
My service advisor helped me with a sliding door issue just by asking him about the problem. It fixed the issue
Excellent service as always thanks team
Second time o have had this rep. Second time I have had to go to check on my vehicle only to find the work had been completed but he hadn’t bothered to come get me. 1 1/2 hours for emission’s inspection. They had to page him to find him. I’ll be using a different dealer for service in the future.
Daniel was very friendly and professional as always. My car was serviced in less than 2 hrs. The free ice cream, coffee, and muffins made the wait feel like 40min!
The service department particularly Scott took very good care of me. I had to come back for some parts and I received a rental car at no charge. I really appreciated the communication. Everyone was very friendly and professional.
Super attentive, great communication through the process.
Scott was very nice, service was quick and professional. The only thing I will say, when I got to my car, it had been washed, but it was still dripping wet. I have a black car and the water spots were terrible. I had to leave there and go wash my car because it looked terrible. But that's my personal opinion, I would rather it not be washed. But besides that, I'm super happy.
Leland provided excellent customer service.
Mr French, was very informative about all required service and had tech performed requested service.
Exellent service. Professional and courteous.
I especially appreciated Danny's help in trying to diagnose a phantom sound in my tailgate.
Scott was professional, courteous and knowledgeable. Couldn't have had a more positive experience
Antonio was very efficient. On all my questions and concerns I got explanations and advices
Daniel was exceptionally knowledgeable and very friendly. I would love for him to wait on me at my service because he's one of those people that can really make your Day get started.
Scott is always excellent
Scott was very nice and communicated fantastic
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