The service was good, communication was poor. I got my routine service plus 2 recalls. I was told it would take a little longer for the recalls. It was almost 4 hours! I wasn't told it would be that long. I would not have waited for it had I known. At 3 hours, I asked and was told another 45 minutes. I would have liked to be updated at 2 hours, 3 hours or so. I shouldn't have to ask. Otherwise everyone was professional and did their job
I had an emissions test done
Josip Dragic was a pleasure to work with. Service was done in a timely manner.
Very great service , communicated well, understanding, and helpful.
Thanks for sharing important updates on Toyota Crown
Thanks for adding me on and putting a new battery in.
Kaleb was excellent! Appreciate the help while visiting from South Carolina.
The tires looked like sandwich condiments was spread around them...(my guess is lubricant) the rims were dusty...I regret not taking pictures..didn't expect it to be detailed..at least clean the greasy lubricant.. after $1482 for new tire and alignment it looked more like the car just got out of jail. Certainly not the look of thank you come again
The team was very professional and organized and have excellent waiting area and snacks.
Bob was very polite and helpful
Scott is super friendly, funny, and professional. He is top notch in my book.
My service person was excellent. He took the time to find and correct the actual problem. Scott was exceptional.
Thank you for the excellent service.
Service able to be completed at one visit
Scott did a awesome job I'm completely satisfied with the service he provided me keep up the good work guys
You send too many requests for surveys, etc. it is a bit annoying
I paid over 500 dollars for front pads and rotor on Monday. Today I brought my vehicle in because the brakes were dragging. I was at the shop a little over 2 hours. This was a total inconvenience for me. I missed a lunch date with a family member visiting from Reno.
Kaleb was very service oriented. He answered my questions, and showed genuine concern for my understanding of processes involving the workings of some areas I had not used before.
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