I was surprised that the oil didn't need to be changed this service!
Lee is always great to work with at Ramey Toyota. Very personable and enjoyable to talk to. He’s a great asset to your team. Give him 5 stars and a pat on the back from me! Thanks Joe Odle
Lee is the man! Always have a preference to talk to him at the service desk. Parts team always helps me find exactly what im looking for as well..wonderful team
Thank you for the service that Toyota provided on my supra quality parts and superior service
Always a pleasant experience.
My vehicle was checked in at 0845 for an appointment at 0900 and I was picked up with the instructions that I would be called when the vehicle was ready. Oil change and tire rotation. At 1130 I hadn’t received a call and went to check on the vehicle. The truck had not been touched. I retrieved my keys and left. Very poor customer service. I will be driving to Beckley to L and S Toyota unfortunately.
Great job! Quick, excellent service!! Thanks!!
Sheila Lambert is the greatest as far as I’m concerned. I think it’s been nine or 10 years since I’ve lived in the area to take my car to Ramey Toyota. I I make sure to always ask for Sheila wehenI want to book my appointments or have any questions or concerns…
It’s all good and I even liked my senior discount. I don’t remember ever getting that. I really like Shelia too.
Thanks for the attention to my vehicle and its maintenance requirements. The service team is top notch and Lee is always well informed about my vehicle status and projected needs.
We were pleased with our recent service experience with Sheila. She has always been very pleasant to us and is very knowledgable in regards to her position.
Lee is always a pleasure to deal with. Very courteous and keeps you informed. Excellent facility
Very good and timely service...the videos from the technician is a added bonus.
Great service department! Ramey Toyota had very knowledgeable employees! So glad I bought my new Sienna from Ramey’s!!
Crazy story! Had an appt at 8:30am for sticker and tire rotation. Everything was completed in about an hour. Everyone’s always nice! I have a 24 Tacoma and I was told it barely passed for sticker because my back rotors and brakes need replaced for $838. I felt like something wasn’t right but stuff breaks. So I only paid for my sticker a tire rotation and left. The bill was $16.64. Don’t even know if my tires were rotated!!!! Beside the sticker it said “Internal” on my receipt. So I called bland street auto and they said they would do it for $425. THIS WHERE IT GETS WEIRD. I went home first and realized someone changed my oil there was a new mileage sticker on the windshield, even though I didn’t request and it wasn’t even on my receipt. What the hell right??? I then went to bland street auto at 3 pm. They had ordered and got the rotors and brakes delivered. The tech came out of the garage and said “Your rotors are fine, completely smooth.” he said there wasn’t any reason to put the new ones on and spend the extra money. What garage does that nowadays??? I paid them $185 for brakes and labor. So I went home with a free oil change, an estimate for $838 that was wrong, don’t really know if my tires were rotated and had to go to another garage and only spend $185 because the rotors were fine. So I’ll have to come back for warranty and recall work but will be going elsewhere for tires (which I just bought tires from Ramey a month or so ago), oil, rotations, stickers etc…. I just think of someone elderly getting that $838 bill and actually paying it. Or if I didn’t pass inspection because of the brakes AND if I wouldn’t pay you to do it I would have failed inspection. It’s like I’ve been in the Twilight Zone all day. No need to contact me or anything but…..that’s the story.
Lee is and always has been professional, kind and understanding. He is a credit to your organization.
We love Ramey Toyota of Princeton the guys there have always gone above and beyond of what we expect. Super nice guys to work with in both sales and service departments.
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