They took me in and changed my tire. They had one available and the people experienced to change it
Price gouging was ridiculous
There is a rattle in both front speakers that I being told is normal and is not true. I have a friend of a neighbor who has the same truck different color and his speaker does not rattle
Scott was super nice and informative and accommodating really great service. Thank you very much.
Could have communicated better and he did not answer the phone when I called twice. When I called, I left messages with my phone number and he still did not return my calls but the work done on my car was excellent as usual.done
Richard is and always has been extremely helpful and cordial.
Done in one hour, Joe was professional and helpful.
Yesterday went horrible! Daniel was unreachable for a while has 2 people tracking him down to give me a call back. Lisa shouldn’t be in customer service very rude dust even try to help or fix anything. I will be getting rid of my Toyota now and going to Lexus or Mercedes. I will never own a Toyota again or ever bring the car back here while I have it ever again. Biggest mistake ever was buying a car from Wesley chapel Toyota. They don’t care about you as a customer you are a a number to them which was clear whe they charged me almost $200 to change air filters that are $20 on their own website. Greeedy! I asked if it would ruin my warranty if I did it myself they said yes which was a lie to get me to spend the $200 this place is a fraud
This was my first visit to the dealership with a vehicle purchased elsewhere. Josh was organized and efficient. I appreciate that.
I appreciate Damian's effort in ensuring that all my expectations were met promptly, and that all my concerns were addressed. Thank you
Rick Davis is an amazing great customer service!
Richard kindle is wonderful , friendly, knowledgeable, understanding of customer's feelings
Service was great, Scott.stayed on top of it to make sure all went well! Very happy with service!
All members of the team, including Nicole, provided exceptional service. They were pleasant, thoughtful, courteous and professional.
Your service department fulfilled my needs completely. My interaction with your staff was professional. Thank you for your great service and my great experience.
I am very satisfied with the service I received and will recommend Wesley Chapel Toyota to friends looking for cars and excellent service you provide.
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