Amanda and the Wesley Chapel Service team including the Valet perdonnel (Guy) are amazing. Aleays on top of things and willing to provide an excellent service. Great attitude and always welcoming. Thus far the car feels great thanks to their work and effort! Thank you, keep
Up the good work!
Mason Vozenilek was polite and patient with my questions. He explained everything I needed to know in a way I could understand. My mechanic, Paul Moore, was very kind and helpful, explaining what I needed done and telling me about how my car works. My experience with both of them were top notch. Thak you for your service gentlemen.
Very happy with service and Larry Walker
Nicole is amazingly professional and attentive from start to completion!
Damian Griswold is an excellent service advisor, I highly recommend him!
I’m satisfied with the service and employees customer service but I’m not satisfied with the immense amount of time I waited for my truck. I just needed an oil change, tires rotation and safety inspection. I waited “Four Hours “ with my wife for my vehicle to be done despite we had an appointment at eleven o’clock. I usually don’t complain much but, this is outrageous. This is the second consecutive time we waited this long for my car.
I don’t think we will return to your dealership for another service or anything else.
Thanks
Andres R Cortes
Nicole is always nice and very informative.
I am disappointed with how my service experience was handled, not with the service advisor personally, but with the overall process and outcome. My vehicle was marked ready for pickup, yet it was not operational when I arrived. I had already paid for services before confirming the car was functional. This experience resulted in unnecessary inconvenience and potential added expenses.. I hope the dealership improves transparency and vehicle readiness verification before release. I will not be returning here again.
Amazing service very polite !
Yes, my service was done in less than 40 minutes, they were awesome
I hope I have Nicole for my service rep every time I come to WC Toyota!
Mason definitely is a great service provider and has a large knowledge of any type of vehicle.
I was given a great treatment while I waited for the complete service to my vehicle.
Thank you so much and lots of kudos ????
Ivan C
Everything was great and I left feeling like we had a fair deal.
Damian was very professional, kind and knowledgeable. It was a pleasant experience, and the service was done rather quickly.
Joseph was great, very conscientious of my time. I'm glad that he was my service advisor.
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