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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3848 reviews 65%
4 star 1229 reviews 21%
3 star 130 reviews 2%
2 star 366 reviews 6%
1 star 350 reviews 6%
Review Us
Stephen B.
5 out of 5
2/18/2026
Damien was a great service advisor, one of the best I've ever had with Toyota
Cecilia W.
5 out of 5
2/18/2026
Awesome job great staff
Luis I.
5 out of 5
2/17/2026
Mason was very professional! Answered all my questions and did all I needed in a timely manner.
Reshma S.
5 out of 5
2/17/2026
Nice Job
Rebekah S.
2 out of 5
2/17/2026
The service experience was great. However, I am not happy that the reason I had to bring my truck in to get service was because the service department did not connect a cable during my first (original) service appointment with you all.
Mike K.
5 out of 5
2/17/2026
Professional
Lisa S.
1 out of 5
2/17/2026
Mason was very professional and doing his job but it’s so frustrating dealing with a system that is designed to try to upsell and suggest “maintenance” that costs $1200. The system really is uncomfortable and I’ll be looking for a mechanic and not a place that is trying to take advantage of me.
Chris C.
5 out of 5
2/17/2026
Joe has always treated me good whenever I bring my truck in for service. He’s a big reason why I get service at Wesley chapel Toyota
Jorge V.
5 out of 5
2/17/2026
Davis es muy professional y realiza un excelente trabajo gracias por su servicio
Raissa Z.
5 out of 5
2/17/2026
Thanks!
Indrasena M.
1 out of 5
2/17/2026
Too much delay. I have waited for 3 hrs just for oil change.
Luis G.
5 out of 5
2/17/2026
Jared was an excellent service rep. Kept my wife and I up to date with everything. Will definitely recommend him to family and friends.
Paul B.
5 out of 5
2/17/2026
Rick is a huge asset to your team! We will only work with him aa he is very professional, knowledgeable, caring, detail-oriented, etc. We hope you recognize his long service with you and your customers.
Milton P.
2 out of 5
2/17/2026
Too many services not needed or offered prematurely.
Yvonne P.
5 out of 5
2/17/2026
Thank you
David P.
5 out of 5
2/17/2026
Alexander was very professional and efficient with my time. He answered all my questions.
Patricia V.
5 out of 5
2/17/2026
Jared was excellent.
Laura K.
4 out of 5
2/17/2026
The wait was extremely long. My appt was at 10:45 for an oil change and I didn't get out of there until after 3:30pm.
Timothy C.
4 out of 5
2/17/2026
He was well informed and gave me all the information I needed. I had alot of questions and he had all the answers.
Jacquelin S.
5 out of 5
2/17/2026
Great job over all

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