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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3823 reviews 65%
4 star 1223 reviews 21%
3 star 130 reviews 2%
2 star 364 reviews 6%
1 star 350 reviews 6%
Review Us
Colton C.
5 out of 5
2/18/2026
It was done super fast and they made sure I know what was getting done
Richard S.
3 out of 5
2/18/2026
Service Advisor was very professional,knowledgeable and helpful. However after service my auto was not washed or vacuumed this detracted from the services performed
Richard T.
5 out of 5
2/18/2026
Mason is the Best!!! We are completely satisfied
Joel S.
5 out of 5
2/18/2026
Mason is excellent as always!
Robert S.
5 out of 5
2/18/2026
She was very attentive & kept me informed on the progress on my truck, I was very satisfied with the overall experience
Lynnette M.
4 out of 5
2/18/2026
Don is professional and courteous. Amanda has NO patience with older people and does not listen. Also, Nicole Watkins was not my advisor, but went out of her way to assist me.
Ximena H.
5 out of 5
2/18/2026
Service was fast and friendly
Stephen B.
5 out of 5
2/18/2026
Damien was a great service advisor, one of the best I've ever had with Toyota
Cecilia W.
5 out of 5
2/18/2026
Awesome job great staff
Luis I.
5 out of 5
2/17/2026
Mason was very professional! Answered all my questions and did all I needed in a timely manner.
Reshma S.
5 out of 5
2/17/2026
Nice Job
Rebekah S.
2 out of 5
2/17/2026
The service experience was great. However, I am not happy that the reason I had to bring my truck in to get service was because the service department did not connect a cable during my first (original) service appointment with you all.
Mike K.
5 out of 5
2/17/2026
Professional
Lisa S.
1 out of 5
2/17/2026
Mason was very professional and doing his job but it’s so frustrating dealing with a system that is designed to try to upsell and suggest “maintenance” that costs $1200. The system really is uncomfortable and I’ll be looking for a mechanic and not a place that is trying to take advantage of me.
Chris C.
5 out of 5
2/17/2026
Joe has always treated me good whenever I bring my truck in for service. He’s a big reason why I get service at Wesley chapel Toyota
Jorge V.
5 out of 5
2/17/2026
Davis es muy professional y realiza un excelente trabajo gracias por su servicio
Raissa Z.
5 out of 5
2/17/2026
Thanks!
Indrasena M.
1 out of 5
2/17/2026
Too much delay. I have waited for 3 hrs just for oil change.
Luis G.
5 out of 5
2/17/2026
Jared was an excellent service rep. Kept my wife and I up to date with everything. Will definitely recommend him to family and friends.
Paul B.
5 out of 5
2/17/2026
Rick is a huge asset to your team! We will only work with him aa he is very professional, knowledgeable, caring, detail-oriented, etc. We hope you recognize his long service with you and your customers.

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