Mason was very helpful and friendly, answered all my questions, and got me in and out very quickly. I was very pleased with his service!
Gracen was thorough, professional, friendly and kind.
I sat in my car in line for 20 minutes before I was able to get out. Then I had to wait 3 hours for an oil change and tire rotation. This seems absurd to me. I don’t even want to buy another Toyota because the service is excruciatingly long. Everytime I have to give up half my day for an oil change. Then I had to be sold on why I needed a new windshield. Although the man was super pleasant and was correct I had a tiny crack I didn’t want to listen to a sales pitch when I hadn’t even been greeted by service yet. Last time I went the guy told me I needed a new belt and when I asked service about it he said my car doesn’t even have a belt. I’m so disappointed , I loathe thinking about needing to come back.
He always give me updates on my car and provides Quick and honest Service
Richard was courteous and thorough.
Richard Davis was very professional, and he had my vehicle back to me in under an hour. I was very satisfied with my service experience.
Thank you for great job!????
Good update communications from Joe, & good & timely service.
Damian was very transparent and a pleasure to work with. Really appreciated his help and service today. He went out of his way to confirm that correct services were done and that the promise I was given when scheduling the appointment was honored. Thanks Damian!
Great service by advisor. Friendly
I was told at the onset of my appointment that I should be there for about two hours, and that I would receive a text with the recommendations that the mechanic had for my car to review. After being there for three hours, I still had not heard anything - no communication. I went looking for Joe and he must have been on break, so someone else helped me. I was at the dealership for about 3 1/2 hours, and then there was further confusion about payment. I have Toyota extended care, which had not been notated on my account. The whole experience was a bit frustrating, as I missed my doctor’s appointment due to the extended time and not knowing.
I liked it when I don't have to wait too long for my vehicle in service????????
Happy Customer, Thank You
Damian is a stand up rep and I appreciated his help. I would recommend anyone to choose Damian to help them with their vehicle issues any day.
Took a while but fixed problems.
Amanda and Luis went above and beyond helping me with what i needed and offered so much help in my hard time!!
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