My backup camera failed. I am very satisfied with the service that was provided. A new camera installed quickly and I will recommend Wesley Chapel Toyota to anyone seeking a reliable dealership
I had rear brakes and rotors replaced several weeks ago. I noticed a loud squeaking sound after having the rear brakes replaced. I returned to the dealership on 4/7/25 to have the squeaking noise addressed. After waiting nearly two hours I was told that my vehicle ready. I'm still hearing the squeaking noise. So, did anyone actually look at the rear breaks in order to diagnose the issue?
Rick once more preformed amazing customer service, which is one of the main reasons I have continued to return for every repair and service since 2016.
Great. Helped with new system.
Daniel was great. Perfect service and communication. Extremely happy.
Alex was amazing , I was at the dealership at 7am completely street out about getting to work in time . He made sure I was out before 9 am . The gentlemen in the drop off area were so polite and caring. Thank you
I can do without the video thing that I have no interest in watching. When I go there, I am working and do not need the video.
Damian was extremely helpful!
Good to have service from people that knows my vehicle
I just wanted to take a moment to recognize Alex, one of your service advisors. He provided outstanding customer service during my recent visit. He was professional, knowledgeable, and genuinely helpful throughout the entire process. It made a big difference and turned what could have been a stressful experience into a smooth and positive one. Please pass along my thanks—he did a really great job!
I trust your dealership to provide good service.
Thank you for providing me honesty. Everything checks out...
Joe did a great job taking care of me. Thanks Joe!
Great service quick response
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