Joe was was easy to talk to and explained the situation. He kept in touch with us thru the day.
Amanda was very professional and super helpful. Its always nice to receive great service.
The service was fast and the technicians were professional. Dan took great care of me.
Richard Kindle was by far the best person I’ve come by in the last 6 years I’ve been with WC Toyota. Very personable, kind, communicative, and knowledgeable. Thanks again for your great service!
They did a wonderful job in a timely manner.
Timely service, very friendly
Had to chase status. Video from mechanic had no sound.
Totally unacceptable to wait over 3 hours for an oil change. That has been a repeated experience even tho today I had an extra service. Still it was unacceptable wait time. Scott tried to make it less disturbing but time matters and you can’t get wasted time back. Not happy. You need to do better not make excuses.
Daniel was very courteous and informative about my vehicle, I really appreciate the quality of customer service he provided me.Today’s service was a pleasure.
This was our first meet with Damian. He is pleasant and was disarming as he explained the charges we would be experiencing. Glad he was assigned to us.
I took my car to my mechanic and said it was something completely different. He showed me what you said was wrong and then he showed me what was really wrong. You need to hire better mechanics . Maybe that is your way of making money
Say it's something that it isn't ,and say you fixed it but it still does the same thing. Snow you have to get the real problem fixed. Not right.
I had an appointment at 11:30 for an oil change and it took 3 1/2 hours to complete. The service manager while upfront would then give me looks of irritation whenever I tried to find out if my car was close to being done.
Looking forward to having your company taking care of my RAV4
Not much to add. Kinda hard to mess up a oil change and a simple inspection.
Gracias a Amanda pude salir satisfecha del lugar me ayudó ya que había ido 3 veces anteriores y solo ella me ayudó gracias
He did an outstanding job got my vehicle in and out of the shop in a timely manner. Also spoke to the manager about putting gas in my vehicle since I had to drive there for a second time because they fix the wrong part the last time I was there.!
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