Nicole was ok.. only met her on Thurs for less than 5 minutes. She was professional and attentive.
My issue was on when someone — a female I didn’t catch her name but didn’t understand it was Nicole describing what the costs were going to be to further diagnose my car.
Richard is a very nice young man and the young lady he was training was a very nice young lady. I told
Richard went I come back for service again I will ask for him. He is the nicest friendly person I have ever met at a car lot. So I will give him and his young lady a big 10
Today they went out of their way to make sure I understood all theywere telling me about my car. You need more people like these two.
Great service! Quick and efficient!
Excellent customer service.
Damian was efficient & kind!
Basic maintenance. Happy w service and my RAV 4
Richard Kindle is friendly and understanding our needs!
Joseph did a wonderful job!
Rich was so helpful and kind. Will definitely be requesting him for every service appointment
Professional, courteous and friendly
Alex was wonderful and warm and professional!
He did a great job overall, professional and got me out under an hour!
The control screen system is not working. I have one radio station. The buttons are not working, so no Home, Maps, Audio, Phones, etc. The 12v starter battery was replaced, so I understand I might have to reprogram somewhat, but it does not work and worked fine previously. Otherwise everything was completed as discussed.
I don't appreciate when an associate tries to deter me from getting the maintenance I scheduled. Simply because a customer does not bring their vehicle in right when an oil change is needed, does not give the technician the right to basically say well you should have brought it in sooner, it can wait. For one, money does not grow on trees and everyone does not have money to spare. Secondly, going 1,000 miles past when the oil change is due is not going to hurt the vehicle.
Very satisfied with the help and expertise from Amanda Velez.
She was very good at suggesting the possibilities for me to help get the problems solved witch I submitted to her.
She has been e great help and very concerned helping clients with there problems with there car.
She even solved a problem witch I have been mentioning to the service manager earlier for several times witch were not solves op to now.
Hope to get in touch with her the next time I have to service the car.
Best Regards,
Ton V
Would’ve liked to seen the defective part replaced and working properly however I understand you will be contacting me when it is ready to be repaired. I’m anxious to get it done and thank you for all you’ve done so far Jim N
Joe was very helpful and made sure that the work I wanted done to my vehicle was done in a timely manner. It was a pleasure dealing with him.
Mr. Joseph Didio was very encouraging, personable and just down right amazing. I finally felt heard and understood with the parts I needed replaced today.
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