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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3944 reviews 65%
4 star 1272 reviews 21%
3 star 131 reviews 2%
2 star 386 reviews 6%
1 star 363 reviews 6%
Review Us
Joseph S.
5 out of 5
5/29/2025
Very pleased with DON SHERWOOD& MY MECHANIC RICK BOTH EXCELLENT
Steve H.
5 out of 5
5/29/2025
It was the 5000 mile new car checkup. Everything went well.
Katherine B.
4 out of 5
5/29/2025
She seemed to struggle a little with my final bill. Some things were already covered. I had coupon for some others.
Robert B.
5 out of 5
5/29/2025
Mason did an excellent job! Thank you.
Michael B.
4 out of 5
5/29/2025
Greatly appreciate the awesome service provided by Joe and all the staff members I dealt with. The warranty covered repair was taken care of promptly, I was arranged transport home, and overall it was a great experience that has won over my future business. Highly satisfied with the treatment
Ricky P.
5 out of 5
5/29/2025
Mr. Knispel was very professional and to the point. My appointment was on time as scheduled. Was in and out in under an hours. Overall I was very satisfied with the service I received.
Angela G.
5 out of 5
5/29/2025
Mr. Sherwood was very knowledgeable about my Avalon & the service that was scheduled on it. He walked me through the service process before the car went back to the bay & after all work was completed.
Lourdes A.
5 out of 5
5/29/2025
His customer service exceeded my expectations. Thank you Donald!
Jennifer K.
5 out of 5
5/29/2025
Great advisor
Marisa M.
5 out of 5
5/29/2025
She was awesome
John G.
5 out of 5
5/29/2025
Price was good,and the service was great
Pastor Kehinde.
2 out of 5
5/29/2025
The dashboard is saying NO MESSAGE and the GLOVE COMPARTMENT is no longer closing properly after the service. As per Richard, he was very professional and very friendly. I think the problem came from the service department.
Brian A.
1 out of 5
5/28/2025
3 hours for an oil change is absolutely ridiculous
Kathleen B.
4 out of 5
5/28/2025
Josh was very nice. He answered my calls and also returned calls quickly if not available
Bronte R.
5 out of 5
5/28/2025
Thank you for the quick and easy service
William M.
5 out of 5
5/28/2025
She did 5 stars
Jessica V.
5 out of 5
5/28/2025
Na
Deborah D.
4 out of 5
5/28/2025
Was satisfied with the wait time and the video showing what they did.
Jesse D.
2 out of 5
5/28/2025
The advisor was really nice but I think the time it took to program the key and change my car's oil was excessively long
Florida Surfaces.
5 out of 5
5/28/2025
Ecxelent nice guys thx

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