I enjoy talking to Alexander and I'm very pleased with the service and it was completed in a timely manner
Joseph Didio was so nice and my experience as usual was quick and easy thanks to Joseph Didio he’s the best!!!!
I went in to repair or more likely replace a flat tire. It was pointed out that I'm not due for service. Correct, I came in for scheduled maintenance a couple weeks ago. 2hr 17 mins later I get a video walk through of my multi point inspection and y'all trying to sell me services. I was there 3 hrs total because they wouldn't simply replace the tire.
Richard is an outstanding service advisor. He helped me get my car in great shape for this maintenance cycle. I would highly recommend Richard as he is honest and always willing to got the extra mile to help make a deal on service.
Robert was kind and courteous and kept me updated in a timely manner.
Service while I waited was very good. And Daniel was extremely helpful
I always ask for Richard Davis because he keeps me informed and has me in and out in an hour.
After reviewing multiple “reviews “ on Wesley Chapel Toyota I’m Extremely Disappointed. We’ve bought Several Toyota’s at this point. To be charged $120.00 to update our system was Ridiculous to say the least. Seems pretty petty.
Very Disappointing.
I like that he emphasized who he was and drew attention to the trinkets on his desk. I had a previous experience were it was hard to locate my agent and that wasn’t the case with Mr Ro. Thanks for telling me about the tire sensor too.
Daniel was very helpful and professional.
Yes, Service was great and fast.
Rick Davis is awesome at his job, a true asset
Joseph Knispel was very efficient and helpful.
~ Kevin W
Joseph was very attentive and knowledgeable. He represents Wesley Chapel Toyota well.
The appointment setting process is horrible and not intuitive and requires more time than it should, the person was late, service took way longer than it should, removed key from chain and then failed to return key fob requiring a return to dealership to have them find and immediately after I asked than not to contact me trying to get my car AGAIN while falsely indicating that they value my privacy,. Each experience seems worse than the last one. I have yet to be able to watch one of your videos about the car not that I want to but it never seems to work
We were taken care of fast. The service was done quickly. We were keep informed on the status of the service.
Very professional staff and they got me in and out quickly
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