Joe is a super nice guy, an asset to the Toyota family.
Courteous and quick service.
Mason was great! He did what he could to get my car fixed as best he could. I am however not happy that it took a month and a half to fix a brand new vehicle and 3 separate trips. Unfortunately, Mason was not available during my last visit and your service tech Scott King needs to learn some customer service skills. From the moment I came in, he treated me like I was inconveniencing him. He never introduced himself, when I stated I was waiting on it he stated he couldn’t tell me how long it was going t
Joe is as always the very best!
The cost of services is over inflated with no justification. The Reps are just using “used car sales” tactics and flat out dishonest. I will not be using this dealership again.
Many Thanks for taking care of my vehicle in a most professional manner with all of my service needs during my 1st visit to your dealership.
The team went above and beyond in helping me.
I will always continue to support Wesley Chapel Toyota!
Joe was great looking forward to his service in future
The whole process was professional and smooth. I really like the text notifications and the video of the inspection.
Joe was excellent kept me informed. Got me out in a very timely manner.
I am very satisfied with the technical advise provided by Mason. He es very knowledgeable which helps to properly identify the vehicle problems and quickly resolve them. The repairs and services as well as the multipoint inspection were fully and satisfactory completed yesterday within the expected time frame. He also helped me get a temporary car services so I could comply with other appointments without any interruptions. As usual, he provided an outstanding customer support. Thanks a lot Mason.
Rich was knowledgeable and helpful. Give that man a raise!
Very nice and keeping me updated
Very courteous and explained everything for me to understand
Donald was brash did not enjoy working with him. Was told last time I was there I had service coverage for an extended period of time on my vehicle from when it was initially purchased. Making the appointment was awful because I tried booking through app for two weeks which didn’t work and then calling to make the appointment was difficult to reach someone who was also not pleasant to work with. With those prices and the time it takes to book an appointment plus just how unpleasant all the employees at your organization are I won’t be back, and I certainly won’t consider Wesley Chapel Toyota when I buy my next and fourth toyota
Rick Davis always does a great job taking care of me and my vehicle. Thank you!
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