Richard was very helpful and courteous. Wesley Chapel Toyota dealership, should be happy to have him as a member of their staff
Mr. Scott King is a wonderful service advisor. He goes to the end and make sure his customers are happy and that things are done correctly. Highly recommend!
Nyah offered a very professional service! Very helpful and caring service.
Thank you
Thank you for your service
He told me what to expect about the process. Kept me updated on recommendations and costs
Hey so… I don’t know who did the service on my car.. but it was a mess inside when I got it back. Workers definitely ATE in my car, as there was a discarded METAL butter knife, a cherry earring, and some dried up fries all over my passenger side floor, as well as a bunch of dead dried leaves. I know everyone’s gotta eat, but it’s kinda frustrating..
Don was very friendly and attentive. He was very proffesional and kind. Thank you
Waited almost 4 hours for a simple oil & filter change. That is absolutely ridiculous. Never in my life have I ever had to wait this long for a simple oil change. What’s the point of having appointment slots? Why give me an appt for 8:30am if my car is just going to sit in the back of the building for almost 3 hours before it even gets touched at all?
Nyha Henry is highly professional and has excellent customer handling skills. She assisted me with an issue regarding a missing cap on a colorant bottle, and there was no charge involved. Thank you, Toyota team.
Rick always keeps me informed of my service He always makes sure my services are done in the estimated time that he said. I believe he is completely honest with me about the service needed on my car.
Danny was fantastic. He explained everything clearly and was super helpful in guiding me to a sales advisor to browse cars.
Don is by far the best service writer I have ever had, and definitely the best at Wesley Chapel Toyota. He is always able to help and get me taken care of. I will continue to see Don as long as I need service work for my vehicle.
Joseph is as very kind and helpful today. We will always be Toyota of Wesley chapel customers
Made me feel bad declining recommended services.
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