Josh was very professional. I did not appreciate the multiple texts about asking to trade my vehicle in for a new vehicle. I responded STOP after the first text, then a half hour later, I received another text asking pretty much the same thing about trading my vehicle in for a new one. As far as I’m concerned, if a customer says no once, then there shouldn’t be anything else sent to them in regards to the same thing.
She is awesome every time! :)
Excellent service. Richard provided quick, friendly, and professional service. I will be returning to this location for all future services.
Service was performed in the time they said it should take with no issues. Excellent service.
Nyah was very professional and helpful i felt comfortable and not pressured .
She also delivered my car on time so that I was on time for my other appointment.
mason is a very professional person. Friendly and went beyond to help my situation. Need more employees like him. Especially on the weekends.
Amanda is wonderful! She consistently provides excellent service. She is professional, communicative, and very friendly. I am very pleased.
Josh Hoover did anyone great job!
Was charged more than I was told it would be. Then I had to bring my car back because it was pulling to the left after a tire rotation.
Yes I am very satisfied with the service. Mr. Richard Kindle was excellent , he is a professional . Mr. Richard Kindle keeps up the good work.
Service done in less than an hour. All was great!!
Rich was extremely professional
It took less time then expected.
I have only had great experiences with Toyota service
Keep it going
Richard wasProfessional, communicated well and got my recall and 20k mile service done. Thank you
Naih was absolutely wonderful ! She’s a great asset to the company !
Friendly, professional and kept me informed throughout the service.
Poor customer service.I was waiting for 2 and 1/2 hours without any information about my cars oil change and tire rotation service.
After that wait,I had to approach the assistant service manager in order to have an update, and I was told I had to wait 1.5 to 2 more hours to get the service done and that they had not yet started working on my car. More than 4 hours waiting for a very simple work. I decided to take my car to my regular car dealer for maintenance. That was my first time at Wesley Chapel Toyota. No service provided.
Under an hour, much appreciated!
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