Top notch service in every respect. Blaine got me checked even before the appointment time, and Zacharia got every item on a long list completed in record time. The dealership is immaculate and has all the comforts of home. Very pleasant experience. Thank you.
I was very happy with my service I received and how quickly it was done. Blaine in service was very nice and polite as well. Thank you all for the kindness you all showed while I was waiting. Everyone who walked by me asked how I was doing today not out of obligation but just genuinely out of true kindness. You have a great staff. I will continue to drive from Philippi to get my Highlander serviced with you. Thank you again for a wonderful experience.
Offer a car wash with the service.
Truck was taken in and serviced and in a very short time it was done.....
Very professional staff...
Job well done
Love our Toyota dealership! Eric is such a wonderful person to work with!
Best customer service i have had in a long time!
Would recommend, great service
Thank you for your customary excellent service!
Thank you for the great service. I appreciate you covering the alignment as well despite that not being previously agreed on.
I continue to deal with Toyota moses cause of great employees like D'andre. He simply assisted me when I needed support! Very supportive and he makes customers feel Toyota Moses is family here in morgantown! God bless
Rodney knows his stuff. Very happy with the service.
Blaine was very kind and helpful!
Shout out to last name Shumiloff as he went out of his way to help me while Eric was **** with something!
When we arrived, I told Eric that my key fob wouldn't unlock my car. He said maybe it needed a new battery. Later, while sitting in the waiting lounge, Eric comes in and says, it doesn't work. No offer of how to fix it or any solution. Upon checking out, another man, after I explain what's wrong with my fob, kindly explains that I'll need to make an appointment to have a diagnostic done to see what was wrong. At least he had a solution. Eric was very abrupt and offered no solutions
Fast and professional service with a smile.
Thanks, Rodney! I appreciate you working on my vehicle and the video and diagrams of services rendered.
Too bad courtesy car washes went away
Polite and professional
Kept me updated on my service visit.
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