Moses Toyota of Morgantown Auto Repair Service

The rear seat latching mechanism was to have been repaired. I was charged for the parts and labor for the repair, and was NOT told that the latch wasn’t repaired, but it was NOT. It’s hard to understand why this happened; I expect to be contacted by Ron Sloan regarding this as soon as possible.

Always a pleasure working with Ron. He is always professional and straight forward.

We always ask for Ron.

Always helpful and nice to work with!

Ron is always the best to work with.

Ron was great and apologetic about the slow service. I had a 12:30 appointment and was waiting at the dealership for my Rav 4. It didn’t go back to the shop until just shy of 11/2 hours later. He mentioned that they were short staffed

Very friendly service. Thank you

Friendly and professional service

Ronald was super nice and kept me updated with the progress at all times.

Great service as usual. It's always nice that they check everything. This time they caught some worn lug nuts.

Great service provided

Great, as always. Ron is great to work with- explains things, is thorough, and friendly.

Satisfied

Ron Sloan- great guy; very helpful; very nice; knowledgeable; offers outstanding customer! service!

I had an appointment last Friday at 8 and got a text telling me that my appointment was 9:30. I still came at 7:30 so I could use a loaner car. That was a joke. Could only go about 30 miles total. The biggest problem was that around 9 I got a call to come and pick up my truck because all the parts either weren’t in or not ordered meaning that I now had to make an unnecessary trip the following Monday. I have no complaints about Ron but I feel that I should have been called before Friday and told that they had to give me another appointment when all the parts came in….. I had an earlier appointment with Uniontown Toyota but canceled it because I had brought my 2005 Tundra to your place for a recall and it went well. I’m now sorry that I didn’t go to Mike Kelly’s Toyota in the first place and will be going there from now on.

I was pleased with my visit. Thanks!

I was told the vehicle needed brake work and filters changed. I then took it for another estimate attempting to save money. I was told Bob if it needed done. I have purchased a vehicle from you and use your service. I'm extremely disappointed and frustrated. I'm a solo parent working two jobs. It's disheartening to feel taken advantage of. I won't return

I’m happy they fixed my car, but how can you sell a car with no break pads and a broken rotor and saying it passed inspection.

Thank you!

Ron couldn't do his job any better.