excellent customer service
Didn’t fix anything. Which was apparently was due to a subpar battery ( on my behalf). The problem is I waited 2.5 hours. I was also sent me back and forth with paperwork due to “ my car not being ready” even though zero services were performed. Kelly didn’t even try to apologize.
The service itself was great except for every single time I leave the facility. My property is not left the same way I come in. Someone keeps disconnecting my dash cam without reconnecting it when I get back in my vehicle. This is definitely a liability if a car accident happens and a customers unaware of the disconnection.
Thanks
Very much.!!!!
Everything was on time and the staff very professional ..
Sorry I can’t remember the name person I talked to who scheduled the appointment. I usually see Jovan for my vehicle issues. I guy who approached when I arrived did not even introduced himself. I was told his name was Alex. I thought Jovan was off that day.
Very professional and great customer service
Everything was done promptly and efficiently
I went to have some lights reset in the dashboard on my vehicle, I got charged $221.00 and didn't get the lights reset, I was told that I need to go back to the place where I got the repairs done on my var to get that fixed, waited 3 ½ hours to not getting the service done, they could have told me at arrival that, and wouldn't have wasted my time.and money.
Eduardo has been Great in being my Service REP
The service team always exhibits the ultimate professionalism.
I enjoy working with Dan. He advises me on any current and future work that is needed on my truck. He also keeps me advised on the work in progress.
Excellent service, thank you!
You always do a fantastic job...thank you so much.
Always a pleasant experience with VIP service ! Thank you for always being consistent!
Eduardo ROCKS!!!! 5 star!!!
He provided great customer service. He made the process of bringing my car in for service extremely easy. He was available to answer questions.
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