Upon my arrival, I showed that I have promotion on oil change synthetic oil for $49.95 and he took screenshots. When I was checking out that was taken off and also I was charged for wiper which I already purchased but later on, he canceled the charge.
He is the only one I trust with my car, he is very knowledgeable if he’s not there my car won’t be there either.
Thank you
I resent having to pay real money just to receive a ballpark estimate.
Very efficient in getting in paying and out the door. and by the way, where can I check to see what open jobs employment are there?
Good service Good standard clean facilities
I was really amazed and satisfied with oil change job well done by Kelli Coyle Turner I appreciate her honesty and upfront regarding the oil change being done and the time frame she told me. Overall satisfied. Thank u so much!
Roberto was very helpful & professional
Nathalie did not great me. I waited outside next to my vehicle for over 10 minutes. I had to go inside the building to ask if someone could help me. She was walking around with an ipad and texting on her cellphone. She looked annoyed and began to help me. All she asked me is what kind of service do i need. She never sat down with me evaluate what my vehicle needed. It is a good thing I already know what my vehicle needed. She allowed me to sit waiting for over 2 hours with NO UPDATE! She sat around with colleagues laughing, on her phone and walking around, instead of being proactive for her clients. I would not suggest using her as a service writer again. When i finally complained and asked her when my truck would be ready, she finally started to do her job.
Estoy satisfecho me dio muy buen servicio
No estoy satisfecho es un mal servicio como yo teniendo garantía como tengo que pagar y es un mal servicio estuve de las 10 de la mañana y me fui a las las 5:00 de la tarde no se resolvió el problema y no me a regalaron ni el auto y como siempre es una mala experiencia eso no se ase y me dieron un papel que me cobraron el servicio y no se arregló el carro
Eduardo Is a great service representative!
Daniel Lou Rossey. Was really helpful nice and it only toke 1 day to finish the job in my car.I'm so happy. Thank you
Thank you , Michael McDermott. Quality service every time!
Like I stated before Mike always provides top notch service, a consummate professional with a polite demeanor , I’ve had nothing but pleasant interactions whenever my vehicle needs attention, thanks Mike!
Dropped off car , waited close to 30 mins for a service advisor to check the car in , it’s after a holiday weekend so I understand a little bit but maybe just stay closed an extra day if 3 days off wasn’t enough
Jovan did an excellent job and very courteous.
I waited 10 hours for your service advisor to complete my front brakes. Never again! Done with David jones Toyota.
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