Overall pleasant experience; thank you , Roberto!
Good work from all your team ????
I usually enjoy coming here it's always been pleasant but this last experience is driving me crazy I had my transmission replaced under warranty and it's worse then when I brought it in and i keep getting the run around
Nathalie was absolutely spectacular! She has been the most efficient and easy advisor I have ever dealt with. She is a true professional in her field of work. I will continue to come back to this specific location thanks to her. Give her a promotion!
Eduardo Aguilar is always a pleasure to work with. He's professional, thorough, and his time estimates are always correct. My complaint is that my car wasn't washed again after I requested it to be washed. I know Eduardo put in the request. They just returned my car too soon. It is frustrating that something goes wrong almost every time, but Eduardo minimizes that and I appreciate his hard work.
Jesus is a straight up person,has a apersonality who's a professional representative of a this company.
Thank you, Richard M
Estoy satisfecha pero el carro quedó con unos avisos en el tablero que no sé qué significan
Excellent, fast and great customer service.
Nathalie,
Did an Awesome job! Much Appreciated with the service I received. Also very happy of how quickly they were able to get my car in for maintenance and oil change. Will be back soon!!
The service person could’ve given me an alternative option that he decided to withhold from me for no reason which ended up in me having to pay for something that was avoidable. The person speaking was barley understandable they need to work on pronunciation and overall customer service.
Michael McDermott and Mike Marudias are the only reason I keep coming back. They have taken extremely great care of me and my car.
I had a coupon for my oil change and they didn’t charge me the same rate and the guy had an attitude when I told him this bill had an error and not fixing the bill he try to belittle me buy saying he will pay the difference if I don’t have it and I told him it’s okay.
I come there every time that’s not good customer service
Michael McDermott Toyota Lass Vegas Nevada did an excellent job on get service completed on my 2018 RAV 4LE it round like it never did before Micheal also deserved to be promoted the next higher level his skill s in dealing with customers is excellent I recommend that Micheal be paid in the next higher pay scale above his associates. Micheal
Keep up the good work
I want to thank Roberto for stepping up and helping my wife. We were just in for an oil change last Friday and Monday a service notice came up on our dashboard. I was able to schedule an online appointment that night for Tuesday morning with another service advisor but when Roberto noticed my wife being back he took over and helped her. Really happy with the service he provides to us.
thanks for you great job Eduardo
Will come back to get it fixed
Professionalism, Level of Service of Excellence!!
nathalie Feliciano nice person have experience thanks alot
I just felt he was not concerned about the issues I was having
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