El oso buen trabajo I me atendió muy bien gracia
It was better service these time
What was originally a halfway decent buying experience for me when I purchased this Corolla Hybrid in Apr 2024, has quickly turned into an extremely bad experience involving their service department (Michael to be exact). This Toyota Corolla Hybrid was a (so called) gold certified pre-owned car. This is a great big lie. I am sure that they did absolutely nothing to certify this piece of junk. Completely dead battery already after short time of owning this car. I had it towed into this awful place after I was told the CPO warranty (if under one year passed) would cover this battery. The rude guy Mike in service told me this isn't true and it would cost $326 for the tiny battery replacement after I had already agreed to have the car towed to them. I then found out that I had a coupon at home that stated "Spend $300 - $499 and get $75.00 off. He flat out refused to give me any discount at all so I had to pay full price for a tiny little battery. Also, they reported mileage in/out as 25,000 when the actual mileage on the car is 21,695. This is definitely going to cause an odometer discrepancy with Car Fax and others. They will lie to you about you purchasing a Certified Pre-Owned vehicle, then rip you off / treat you like garbage when you come back to service dept. As of tonight, they have lost a really good customer in me. I am going to report them to Toyota and I will NEVER be back. Rude and Unprofessional doesn't even begin to explain this place.
Eduardo is a great service writer he has always taken care of my ride Krystal
Muy buena atención la mejor
I’m so glad to know you and have business with you thanks again
They left the light on of maintenance required soon also didn’t have a good costumer service by Jesus
Timely friendly knows car details experienced employee will return as usual
Good service. Honest feedback from technician.
Dan ALWAYS DOES A GREAT JOB FOR US… taking care of our car.,!
Completamente satisfecho con su servicio
Natalie and the rest of the employees we had to deal with were very efficient, courteous and friendly. We were very satisfied with this experience.We highly recommend Natalie as a TOP 1 employee!
5 STARS for her.
Every time I go there is always someone new, never the same people. It seems like Toyota has a high turnover employee wise. People there don’t seem happy for whatever reason, I never seen anyone smiling, and it can be very uncomfortable. Thinking in switching location , see if the other locations are different. Must be company culture l.
Bonito Gonzalez was really helpful and very nice person, he help me with everything
30 seconds to type
I been using this Toyota dealership since 1988....
Very disappointed from my visit to your attention
Prior to appointment few sales people called to make appointment so I trade in my car (just bought in 2023) with false info...for 2024/25 model?
Why I did not get car wash after the service ?
And a female advisor tried to milk me $200 for a warranty item check ?
Very disappointed from your crew and way things moved/ changed in the dealership!
Daniel was attentive and pleasant to work with.
I was satisfied with the job. You guys should keep up the good job. Thanks.
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