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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2330 reviews 69%
4 star 659 reviews 19%
3 star 68 reviews 2%
2 star 199 reviews 6%
1 star 126 reviews 4%
Review Us
1031 Private.
5 out of 5
4/5/2025
Lexus service and management showed exceptional care and attention throughout my situation, guiding us with courtesy and professionalism. Their support made a stressful time much more manageable. Overall, it was a truly positive and reassuring experience.
Talin K.
5 out of 5
4/5/2025
Thank you.
Karmen P.
5 out of 5
4/5/2025
Knowledgeable team
Mayis H.
5 out of 5
4/4/2025
"I am very grateful to the Lexus service center staff, especially to Chris Garabedyan."
Ann R.
5 out of 5
4/4/2025
Great experience. Efficient and pleasant. Thank you, Jorge
Alma K.
4 out of 5
4/4/2025
I was charged for the service even though I had prepaid. Your catchier had to go back to take care of that.
Vardan B.
5 out of 5
4/4/2025
Thank you Chris and Alex for a job well done
Thomas C.
5 out of 5
4/3/2025
The service received was excellent and prompt. Thank you
Eric L.
5 out of 5
4/3/2025
Alexander performed his job flawlessly. Quick and effective, friendly and informative. Thank you.
Lisa B.
5 out of 5
4/3/2025
I have nothing but great things to say about the professional and reliable, and personalized service I receive. Always a pleasure!
Peerapong P.
3 out of 5
4/3/2025
It would have been helpful to be informed that my battery needed replacement during my routine maintenance visit back in Jan, rather than finding out afterward.
Saida P.
5 out of 5
4/3/2025
Alex has great customer service
Frank S.
4 out of 5
4/3/2025
Will do, thank you.
Sonya M.
4 out of 5
4/2/2025
Jorge Navarro is my specialist and he always making sure my me and my cat are taken care of.
Robert D.
4 out of 5
4/2/2025
My experience at Lexus of Glendale was exceptional. Alex was courteous, listen to all my concerns about my car and provided accurate answers to all my questions, and I had quite a few. I mentioned this experience to a couple of my friends in case they’re interested in searching for a Lexus. Big thanks to Alex, won’t hesitate in taking my car back.
Michael R.
5 out of 5
4/2/2025
Everything was very good
Elizabeth C.
5 out of 5
4/2/2025
Great customer service.
Anna B.
4 out of 5
4/2/2025
He is helpful!
Claudia G.
5 out of 5
4/2/2025
Tony was excellent!!!!
Robert K.
5 out of 5
4/2/2025
Hello , I did receive excellent customer service. Thank you Lexus of Glendale.

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