Danny was awesome! He figured out that the ignition coil was the engine light issue, he called and he figured out it was covered by the extended warranty, he ordered the part and got the part replaced within 24 hours, which was very expedient and convenient for me. Thank you, Danny! The way you handld my car repair was perfect! I really appreciate it.
Always a pleasure to bring my car in! You’ve got great staff at this dealership! Thank you!
Amazing service as always, Alex is great
I’m not sure any repairs were done at all. There was supposed to be an upgrade on infotainment system no difference or changes were noticed. The worst part is when a car wash was supposed to be done The representative never checked the car if it was washed. I warned him not to make any promises on repairs I also told him that I was going to inspect the car. Very nice representative but, no action period. Last time that I had the car supposedly serviced the same thing happened. I guess is a common practice on this dealer. A TOTAL FAILURE. All around.
I visited Lexus Glendale because of a nail in my tire on my 2025 nx 350h that needed to be replaced; granted I did not have an appointment given the circumstance of the unexpected. (I purchased the tire repair contract on the car.) I was told the wait would be about 2 hours which I accepted. 4 hrs 15 min later my car was ready. My only disappointment in the service was that I was not informed of the delay at any time. I would have appreciated a heads up on the delay. I could have taken a walk to a local restaurant or ….
Alex did an amazing job helping resolve our problem. He stayed in contact with us and was there to offer help every step of the way! Thank you to everyone at Lexus of Glendale for taking such good care of us and our vehicle!
I had an excellent experience with Marco Tony Chavez. I felt valued and well taken care of.
Thank you for figuring the problem with my car and fixing it promptly.
I am very pleased with the service. You processed my car very quickly and kept me informed about the work done and when it was ready. Thank you very much and I wish you further success in your work.
Mr. Chavez democrats excellent customer service and very professional
Danny was very kind and considerate of my time, and the Service department was very quick in getting me an estimate.
I am thankful for Chris and Mark and his team. We lost our house in the Altadena fires and they were super helpful with our needs.
The service consultant that help me with my car is Chris Garabedian. Chris is kind, courteous and very knowledgeable on his assigned duties. I will always ask for his service everytime my car need maintenance schedule.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social