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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2317 reviews 69%
4 star 650 reviews 19%
3 star 68 reviews 2%
2 star 198 reviews 6%
1 star 123 reviews 4%
Review Us
David W.
4 out of 5
7/17/2025
I look forward to the survey. I intend to give Chris and the Glendale team high marks. Excellent work. I look forward to working with you all again soon.
Kenneth M.
5 out of 5
7/17/2025
Mr. Jorge Navarro was great and took care of my car so well. His courteous attitude was greatly appreciated.
Yin H.
5 out of 5
7/17/2025
Daniel was very professional and kind
Grace L.
3 out of 5
7/16/2025
Felt valued
Ed H.
4 out of 5
7/16/2025
Good work. I have been bringing in the same car for almost 19 years.
Sui D.
5 out of 5
7/16/2025
Excellent!
William G.
5 out of 5
7/16/2025
Great, as usual. ????????
Mari C.
5 out of 5
7/16/2025
All good
Angel V.
5 out of 5
7/16/2025
Really great customer service and kind employees really answered all my questions you may have.
Amanda H.
4 out of 5
7/15/2025
Mark was incredibly helpful, as always. He consistently demonstrates kindness, thoroughness, and a genuine commitment to excellent service. During this recent visit, I truly felt he had my best interests in mind. When the service took longer than anticipated, he showed sincere concern and offered a heartfelt apology, even though the delay was beyond his control. I always appreciate his kind, welcoming, and easy going attitude while maintaining the utmost professionalism. I will certainly seek him out for all my future service needs. Thank you!
Roger L.
3 out of 5
7/15/2025
Only 14,000 miles for trade-in value
Albert G.
4 out of 5
7/15/2025
Argenis was very nice, and even helped store my groceries while I waited. Thank you!
Dinora C.
5 out of 5
7/15/2025
Very happy with his service thank you so much
Artak A.
4 out of 5
7/14/2025
Jorge went above and beyond to explain what was done and also answered on my questions in regards of operating the car menu and some new features such as “Hold” button, since I never had that button on my other cars. Thank you Jorge.
Jadene T.
4 out of 5
7/14/2025
I will be sure to fill out the survey and provide a 5 star review for Jorge and for the excellent service at Lexus of Glendale. Thank you!
Raymond Y.
5 out of 5
7/14/2025
Danny was very helpful.
Richard M.
5 out of 5
7/14/2025
Sergio is always helpful and informative.
Jennifer S.
4 out of 5
7/14/2025
Everything was resolved to my satisfaction.
Matthew M.
5 out of 5
7/14/2025
What’s a ???? good job ????
Kireilyn B.
5 out of 5
7/14/2025
Sean was very courteous and efficient in checking my vehicle in for service.

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