Service Center

Real Reviews From Verified Customers

Alma M.
4 out of 5
8/30/2024
This is the first time I meet Taylor and am very satisfied with his professionalism. I greatly appreciate his service. He was willing to listen to my concerns and guided me to find a solution Taylor appears to have knowledge and skills to deal with people. He is an asset to the Glendale Lexus team I have been a customer of Glendale Lexus since 1995. And most of these years I had Scott who was the reason I stayed with this dealer. Taylor demonstrates to have great potential. I am a HR career person and I can tell Taylor is trustworthy Thank you
Chantra B.
5 out of 5
8/29/2024
He is efficient and responsive and a friendly advisor.
Shelley G.
5 out of 5
8/29/2024
Thank you!
Yvette D.
4 out of 5
8/29/2024
Thanks for Mitch and after-hours manager who assisted us in getting car out after arriving to pick up almost an hour after closing. We appreciate it.
Judy D.
5 out of 5
8/29/2024
As always, Glendale Lexus provided great service with excellent communication and a coffee and a loaner to go! I appreciate everyone’s professionalism and left the sight with confidence in my vehicle. Thank you!
Erna Lopez.
5 out of 5
8/29/2024
I am pleased with the outstanding service of your company especially with your representative,Mr. Mata at Glendale Lexus.. thank you so much.
James K.
2 out of 5
8/29/2024
I believe your management is already aware of the situation. I will say, that communication internally between your various departments is nonexistent and does not serve the customer at all. This is an area where significant improvement would go along way.
Alejandro D.
5 out of 5
8/29/2024
Will do Taylor Price great customer service
Saba F.
4 out of 5
8/29/2024
I’m not sure who Giovanni is but we loved our salesman Tarro Basha (spelling?) thank you!
David O.
4 out of 5
8/29/2024
The service man said it would take 4 or 5 hours but it only took 3 and1/2 hours.
Kimberly V.
1 out of 5
8/29/2024
Received text my car was ready and still waited for it to be out of wash. Wash job was terrible, streaks and hard water spots all over my vehicle. Had to take it and pay to have it washed.
Christopher W.
5 out of 5
8/29/2024
Thank you
Zaven K.
5 out of 5
8/28/2024
Very satisfied
Gerry A.
5 out of 5
8/28/2024
Good job Mitchell!
Angel V.
5 out of 5
8/28/2024
They explain anything you have , and also great customer service !! ????????
Han S.
5 out of 5
8/28/2024
Your service was very good. Thank you .
Han J.
5 out of 5
8/28/2024
They did a great job. Thank you for your service !!
Asmik N.
5 out of 5
8/28/2024
He made the entire process very smooth and we got it done. Thanks to him.
Stacey R.
5 out of 5
8/28/2024
Mitch was super personable and helpful. He went way above and beyond to ensure I was happy and that my RZ was very well taken care of. I would drive 50+ miles to go to Glendale location just for his customer service alone. Thank you Lexus!
Farrah M.
5 out of 5
8/28/2024
Mark was very helpful! He tried his best to make sure I was taken care of and he made the process go smoothly. Thank you Mark!

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