Lexus of Glendale Auto Repair Service

Erik is awesome! He pays attention to detail and has good energy. I will be requesting him for future services.

Danny has exceptional customer service. He is friendly and courteous. He ensures the customers’ needs are met with precision. On another note. Your service technicians in the back do not replace the caps on the hood engine covers. I just noticed after my last service that most of the covers are gone. The cover is now floppy when I open the hood. Thank you Chris for your kind attention to this matter.

Diego was a very nice and great service advisor. I really appreciate him. Thank you

Argenis was great. He reviewed our past visits and provided the necessary assessments for my vehicle. He followed specific instructions regarding the moonroof setting. And gave me a discount for customer loyalty! Thank you for that. It is greatly appreciated that shows he cares about loyal customers. Thank you.

Diego did a first-rate job. I'm impressed!

Erik was very helpful!

Call me at ****-****-xxxx

I’m thankful for staff

When I brought my vehicle in on February 20, I explained a specific concern to the service consultant. After returning home, I even sent a follow-up text to make sure that specific issue would be checked, as I was genuinely worried about it. However, when I picked up my car the next day and asked about it, the consultant did not remember our conversation at all. That was very disappointing. Regarding the spark plugs, I understand that my 2014 vehicle will eventually need replacement. However, with only about 53,000 miles and just 2,000 miles driven since last year’s service, I felt the recommendation may have been somewhat premature. This may simply be my personal impression, but it felt strongly encouraged. I have been a loyal customer of Lexus of Glendale since purchasing my car there in 2014 and have returned every year for maintenance. As a long-term customer, I hope to receive more attentive and sincere service.

Every thing was great ???? thanks a lot ????

Tony Chavez provides excellent service and is a good representation of how Lexus values their customers!

Great job as always!

Thank you!

Nicest people

Tony maintains great communication and recommendations. He always goes above and beyond to make sure we are in and out

$1,200 to replace spark plugs is a crime. Or should be.

Extremely Satisfied.

Fast and reliable work. Thanks Lexus team.

Very nice and knowledgeable and told me what would be the best service to get

Excellent customer service!