Mr. Jorge Navarro has great customer service. He is friendly, efficient, courteous, texts in a timely manner to ask if I have any questions and to reassure me that he will text when the work is complete and ready for pickup. Thank you, Jorge!
Great service! Thank you!
Maintenance visit but I don't know what was done except my car being washed. Main reason for me to visit today was I got a light saying windowshield washer liquid is low. After I picked up my car, still liquid is empty. I had to go again to have them fill it. What a wasting my time! Also, it took a while to check in. No advisor helped me for a while. Short staffs? Also, loaner car had tire pressure low light on when they gave it to me. I had to go back to cashier to let her know it. They had to fill the air. Another time wasting.
Excellent service by Sergio and the rest of the Service Team. The cashiers were also great on setting us up with a loaner car. One issue with the loaner was the strong smell of cigarettes. Need to disinfect the interior of loaner car
Mark provided additional support connecting me
With a sales associate
Mitch is one of the best ever I know in customer service and relations. He always makes sure that everything is on top covered and checked thats is why I always come to him to schedule all my maintenance and issues with my car. Great job.
Excellent and efficient job
Mitchel has excellent customer service skills!
Danny’s service was outstanding.
Lexus is always the best !
Chris, jerry, and Eddie have taken service and efficiency to a new level of customer satisfaction as far as I am concerned. I could not ask for a more pleasant experience with kind caring and efficient service. Thank you all for making my day so very pleasant.
Not happy at all. Your service guy made feel that I am liiar because I am not having the second metal key that I never received from your sales people. It’s his job to do the verification with your own sales people . It’s not my job to do verification with the sales people. Your company made thousands of my car deal and you guys trying to charge me for few dollars for this metal key. Terrible service your service guy never answers my question in the text message that I sent.
Erik Ucelo excellent in professional manner ,extremely helpful help ne understand what the best for my car.
Cashier front desk clear Kavin , with rest of team also incredible helpful
And friendly. The way of their presents , easy to calm our stress.
Great customer services and super fast !
Sergio was helpful and got my vehicle serviced quickly.
Great service!
Thank you!
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