A little out of my budget, but seemed like some parts for repair were a little unnecessary.
Marco was very helpful with getting the service I requested completed, when there was an issue with my tire pressure gauge, rotors, and breaks. He took me back to see the issue and provided suggestions and pricing for the repairs. He also helped me complete the financing, schedule the appointment the next day for service, and was kind enough to give me a 15% discount which I am very thankful for. Thanks Marco, and great service ????
Joshua good guy takes care of my needs and keeps my 4Runner going!!!
Francisco was very helpful keeping me up-to-date on my car. The staff at Whittier Toyota are very nice people.
Great customer service always!
Marco was extremely helpful! And listened to my complaint and was understanding and sympathetic to why I was upset - not at Marco. He helped me after I vented and was kind the whole time.
Lastimosa mente no eh tenido buena experiencia llevando mi vehículo al servicio con Toyota whittier me han dejado esperando hasta por casi 6 horas en una ocasión y la última ves casi 4 horas y no sentaron bien el tapón del aceite lo tuvieron que venir a cerrar a mi casa muy mal servicio la verdad no estoy satisfecha con el servicio no tienen buen servicio al cliente y nos hacen esperar demasiado tiempo a pesar que llegue con cita por favor si alguien puede hacer algo al respecto lo agradecería muchísimo,,,,, bendiciones.
Tech was good. Just couldn’t hear him speak. Too soft spoken.
Cesar Rodriguez: The maintenance service exceeded my expectations. The mechanic was detail-oriented, careful, and communicated the work performed clearly. Everything was completed professionally and efficiently.
Great job by all your staff
Francisco is always amazing. Thank you for going above and beyond. Always goes that extra mile for is clients.
My car was left for service over night. They state they messaged me. Not a call. I was carless. I called a manager to see if we could find a solution, he said He would call me back. Never happened. Not even an explanation or an apology of what happened. Seems like they don’t care about customer service but only charge service and if I had a repair or system failure “ your car is fine” without explaining in depth. I had to ask for diagnosis explanation. I would not o go back here for service unfortunately is the closest location to me.
He was a pleasure. Listened and handled my requests. Stayed in contact. Great job!!
Fransisco was very kind and helpful. He took time to answer my questions and was very patient.
I was expecting my courtesy car wash. Did Toyota stop this service as well. One would think with a two year free maintenance service that would include a car wash.
Joshua, listen to my questions & answer them with satisfaction. I was happy with my service.
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