Usually when I have to deal with car issues. Or car dealers, it is always a hassle and a horrible experience. This was the first time that I left and can truly say The experience from beginning to end was nothing but great.
Thank you Joseph for making this so easy.
Brigitte M
Didn't have engine air filter or cabin air filter replaced. I did it today and whoever put back cabin air filter shoved it in and was ripped.
Made a comment earlier about steering wheel- unrelated to service provided. Service was quick!
I was scheduled in a timely manner. The service provided was excellent.
Was pleasantly surprised on the customer service that I received... Thank you!
I like how he keeped me in the loop and I definitely tell all my family and friends about your great service and dealership
Didn’t expect it to take all day for an oil change and updates.
My issue with the service department was their lack of availability of either a loaner car or rental car. The department has no loaner cars and would not have a rental car available for 20 days after my car was towed into the dealership for a total loss of oil due to the failure of a part covered under warranty. My car stopped running on a Saturday afternoon and could not be worked on until the following Monday. Fortunately, Uber was an option that I paid for myself to enable me to return home.
Above and beyond! Thank you!
Thank you very much and again thank you Andrew for being so helpful and supportive with helping me resolve the issue and getting my car back after it was fixed!
Everything was done very professionally and personally. The wait area is beautiful and well maintained. It is clean with snacks and water. Everyone made sure I understood what was done and they listened to whatever I said, making me feel cared for and valuable. Good job.
He was very friendly and communicated everything well
Ethan was very helpful - he called me before my visit and explained everything well. I also really like the ability to make an appt on the website, and really like the text updates.
Finished in a timely manner
Ethan was very helpful as well as his manager
The service was ok but at time of payment I
was unaware that a 2.5% fee would be added
to the bill when I put it on my charge card. I was never informed when making this
appointment that this was your policy!
Branden was informative and helpful.
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