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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1613 reviews 66%
4 star 579 reviews 24%
3 star 67 reviews 3%
2 star 107 reviews 4%
1 star 91 reviews 4%
Review Us
Annah G.
5 out of 5
3/1/2025
The service provided by Phil and his team was excellent and professional.
Emerenciana S.
5 out of 5
3/1/2025
Phil Quinn is welcoming, friendly and provided exceptional service.
Mayte F.
5 out of 5
2/28/2025
Anthony from valet was helpful and explained needs and no needs for my less than 20k used Lexus . Thank you ! Mayte F
Kristi C.
5 out of 5
2/28/2025
Roberto was very efficient in the car intake process. He was a good communicator and very courteous.
Steven H.
4 out of 5
2/28/2025
Appreciate the extra effort
Roger H.
4 out of 5
2/28/2025
As always…Rob and entire maintenance staff were great. A brake issue was found-and fixed immediately. Car was actually done early and was washed and clean when I picked it up.
David E.
4 out of 5
2/28/2025
Service was complete on time at close to estimated cost
Hannah W.
5 out of 5
2/28/2025
Thanks for everything! Service is always great!
George L.
5 out of 5
2/28/2025
Everything and everybody were great.
Felicia M.
4 out of 5
2/28/2025
Never any issues when I take me car there. I greatly appreciate the nice customer service and loaner while I wait.
David V.
5 out of 5
2/28/2025
Roberto has exceptional customer service Skills. The overall experience ensured my return in the future for my service needs. Thank you!
James F.
4 out of 5
2/27/2025
Time management important. Give me better ideas when the car is finished and ready to drive off the dealership. Understand your car cleaning team is under pressure. Overall good experience.
Gregorio T.
5 out of 5
2/27/2025
Roberto was very thorough and extremely professional. I will definitely keep bringing my vehicle to Lexus of Colorado Springs in the future! Thanks for having Roberto on your team!
Judi C.
5 out of 5
2/27/2025
Philip provided great service.
Kathy W.
5 out of 5
2/26/2025
Philip Quinn was very helpful and answered all my questions.
Clifton S.
5 out of 5
2/26/2025
Roberto was very nice to me and took care of the needs for my car very professionally.
Cris R.
5 out of 5
2/26/2025
Great service
Ervin R.
5 out of 5
2/26/2025
Quick and dependable
Corinne Y.
1 out of 5
2/26/2025
We are missing a ski rack that should have come with the crossbars. I am upset that they are not with our car. Thank you for looking into why we do not have the ski rack.
Al L.
5 out of 5
2/25/2025
Philip it’s always great to work with. He’s very professional, thorough, and personable.

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