Very satisfied. Great service!
Amazing!! Kept my updated throughout my service !
Your service was absolutely Lexus – quality. One quick question, my app shows that maintenance is still required. Will, it automatically updated it itself or is there something you, or I, have to do?
Thanks
Rob was very helpful with my question and my problem
Problem was handled and my car was ready close to the estimated time.
I think all of my tires should have come out of your shop with the same air pressure in them. The tire warning indicator light is still on in my car. It said on the service sheet that a complementary wash and vacuum was requested and that was not done.
Great experience with Philip
Great people, great service, great facility!
First time at this location and worst experience. Paid $2500 for the work and most items not done: part not replaced on driver’s seatback, vehicle dirty despite paying for full detail, battery clamp with battery acid despite battery replacement. Also found an unknown removed part laying in the vehicle…who removed it and for what! Your team had my vehicle a full week and they didn’t do the work I paid for and didn’t do a good job on the things they attempted to do. I’m not sure how to trust your team at this location.
The new service facility is outstanding. Best I have ever seen.
I appreciate the service provided by Robert Lugger. Very professional and Patient with the concerns and understanding of my vehicle maintenance and explanation so I am understanding the repairs and cost.
Thanks for the excellent service.
He is new and he is great. Seems to care. One step ahead of everything. Very impressed. Hope I get him again
Requested four things when appointment booked:
1. 30,000 mile service.
2. Dealer recommended service.
3. Check low tire indicator for one tire that was inflated with regular air versus nitrogen
4. Detailing.
Only 1 &2 were completed according to the exit paperwork.
Service Reps are always friendly and helpful --genuinely care about my vehicle concerns!
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