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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1611 reviews 66%
4 star 579 reviews 24%
3 star 67 reviews 3%
2 star 107 reviews 4%
1 star 91 reviews 4%
Review Us
Rodolfo Casido.
5 out of 5
4/9/2025
Outstanding professional, knowledgeable and courteous service by Robert ****!!!
Suzy C.
5 out of 5
4/9/2025
Awesome customer service! Great experience in every way!
Jean A.
5 out of 5
4/9/2025
Very timely and excellent service. Thank you again . Jean A
Douglas N.
2 out of 5
4/8/2025
I wish someone would have gone over things like the state of the breaks and anything else that may be an issue in the future. At my Mazda dealer, they provide a list of things and the state of each, even if it’s ok.
Deforest H.
5 out of 5
4/8/2025
Anthony was courteous, helpful, responsive, and pleasant to work with.
Aaron C.
5 out of 5
4/8/2025
First time there, great guys and excellent service. Will return for all my Lexus service and sales
Jill B.
5 out of 5
4/8/2025
He was very nice!
Daniel S.
5 out of 5
4/8/2025
You made a promise, you kept it, good job.
Sara S.
5 out of 5
4/7/2025
Thanks! So good!
Dave C.
5 out of 5
4/5/2025
Best contact is email.
Carleton M.
5 out of 5
4/5/2025
Billy was very knowledgeable and helpful.
Mary M.
5 out of 5
4/5/2025
I was very happy with the entire experience. Roberto was kind, knowledgeable, respectful and very efficient. I was SO happy and impressed with the visit.
Tony G.
5 out of 5
4/5/2025
Very nice and professional
Marcie B.
5 out of 5
4/5/2025
Roberto was awesome.
Andrew W.
5 out of 5
4/5/2025
Roberto is amazing as usual! He is very knowledgeable, caring and respectful. He communicated regularly to give me updates on the progress of my car. Robert and Phil are also great to work with in the Service Dept. The techs in Service are amazing, trustworthy and extremely competent! Thank you Roberto, Robert, Phil and all of the techs. I so greatly appreciate all of you. Phil was very thoughtful and respectful to me when he walked me to my car today when I came to pick it up.
Debbie H.
5 out of 5
4/4/2025
Philip was amazing!!! Thank you!!!
JOEL D.
5 out of 5
4/4/2025
Philip and Billy were both amazing. Really appreciate their professionalism and courtesy.
Becky C.
5 out of 5
4/4/2025
Phillip did an excellent job managing a very difficult situation. He was always kind, professional and very knowledgeable in helping us find a good solution. Because of his service and care for us, we look forward to continuing our love for Lexus cars and bringing our cars to be serviced at Lexus of Colorado Springs. Thank you Phil!
Michael D.
5 out of 5
4/3/2025
Roberto **** was in constant communication with me during each step of the process and was polite and professional. Sincerely Dr. Michael D
Fred P.
5 out of 5
4/3/2025
Outstanding Service!

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