Robert was great. The appointment we had apparently was not scheduled in the system but Robert was able to get the vehicle squeezed into the schedule and I was on my way with not much of a wait. He’s professional and provided good service. He owned the issue and fixed it. Will come back for future service needs.
Kind,patient and helpful.
Exceptional, took the time to explain everything clearly, kept me updated, and made sure I felt completely taken care of. Thank you ????
Excellent Service from Lexus.
Billy was very helpful and communication was excellent. Great service experience.
Your service department fixed a problem that two other dealers could not fix. Your tech on a visual inspection found the problem. This is the third time your department has fixed a problem that two other dealers could not. Thank you for taking care of the GX.
I asked to have an oil change added to my 5000 mile service even though the manufacturer recommends every 10,000 miles. The oil change wasn’t completed which means I now need my husband to do it.
Roberto explained everything. I was completely satisfied with my interactions with him. Great job. Thanks. John
Great service! Explained everything and looked at my car! Very helpful!
Barbara M
Eirik and Howard, along with the intake technician, were extremely helpful and professional. They helped get my vehicle repaired even though I showed up short notice with a tight timeline. I truly appreciate the service provided and tact and talent of the staff.
Worst experience with Lexus of Colorado Springs ever
Everything is amazing at your dealership starting with your employees. Half the reason I have a Lexus is because of how much I can trust your service department
The car looks great—a wonderful job. I had some medium-level body shop repairs and the results are spectacular. The service was great and Vy was extremely responsive and helpful. I had an unexpected added work item that Vy handled immediately and resolved the problem.
He was knowledgeable, friendly, listened to me, was helpful, and kept in communication with me. I trusted him to take care of my car.
Quick service and all questions answered.
Just need a little more communication on status
I appreciate the professionalism from the customer service staff and the service staff. You guys are running a first class operation and I’m looking forward to continuing to bring my Lexus there.
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