While my experience with Roberto was just fine, I worked mainly with Paul who was very helpful and kept me appraised of what was going on with my car. Please contact me via email regarding any future correspondence.
Installed sensor to wrong tire
Great customer service oriented. Very friendly!
Thank you for the great and timely service.
He went thoroughly through the vehicle history with me .. and did the manufacture recommended maintenance as per the mileage.
My husband and I had gone through it at home so I was equipped to tell him what was needed to be done if he missed anything.
There was a bit of confusion because of some missing hardware, but it was not the fault of Lexus. They were patient while I got it straightened out and I'm very pleased. Having the loaner vehicle for the extra time confirmed what I want for my next vehicle too!
Very informative concerning the maintenance and service of my vehicle. Really looked out for my needs.
Rob is knowledgeable snd a great liaison for Lexus
Roberto was extremely professional and a pleasure to talk to
Professional,knowledgeable,and unflappable in spite of your software system glitches.
Always great service. Jay kept me informed, answered my questions, and got me back on the road earlier than expected…
Itcwas a long wait, but i was treated right
Everyone I had contact with were professional and congenial. Jay and Roberto were awesome!
The purpose for the car at your service center was to fix the engine high temp alarm. Not to change the oil and rotate the tires. Once i was able to speak with the service rep to discuss the issue.
I highly recommend going to Jiffy Lube on Briargate Parkway! The staff is super friendly and knowledgeable!!
Roberto provided excellent service and has a friendly, professional approach. He is an asset to your dealership
Amazing professional customer service. Everyone is so friendly and knowledge and theeat you like you are the only and most important coien they have which of course isnt the case.
i am SO happy i discovered you.
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