Service Center

Real Reviews From Verified Customers

Ron P.
5 out of 5
2/14/2026
Always treated great!!
Maritza R.
5 out of 5
2/14/2026
FAST EFFICIENT SERVICE!
Michelle H.
5 out of 5
2/13/2026
Always have a good experience with the devices they provided. Costumer service are very accommodating and helpful.
Carol O.
5 out of 5
2/13/2026
Great staff.
Deb R.
5 out of 5
2/13/2026
I was treated like I was family!
Edward M.
5 out of 5
2/13/2026
Best customer service experience of my year so far
James S.
5 out of 5
2/13/2026
Vy was very friendly and accommodating. It was a pleasure to meet her today.
Diane S.
2 out of 5
2/13/2026
1. I was told I was sent a report nice wear etc electronically and I don’t believe I received it. 2. An oil change was recommended when my last synthetic oil change at your shop was 6,000 miles previously and the synthetic are supposed to last longer than conventional; my research indicated 7500-10,000. So I feel taken advantage of in that area. As usual, your service people were courteous and efficient, although there was a wait to speak with an advisor at drop off (12:30 pm) and pick up (approx 2:30 pm).
Wesley D.
5 out of 5
2/12/2026
Manuel was a great service representative he kept me well informed and updated me on the status of my vehicle. It was a pleasure to have my car serviced at Lexus of Colorado Springs and Manuel thank you very much.
Charles B.
5 out of 5
2/12/2026
Top grade. Appreciate their professional attention to detail. Service provided has always been excellent.
Anthony A.
5 out of 5
2/12/2026
Billy was very professional and communicated every step of the way.
Leigh W.
4 out of 5
2/11/2026
Vy was absolutely fabulous in assisting me in getting my car serviced, detailed, helping me get the correct size tires installed after I ordered the wrong size. Then she printed the shipment labels for all 4 tires and brought over to the parts department. Her customer service was so incredible that it reminds me of why I only purchase Lexus vehicles! Thank you Vy for being so incredible!
Fred P.
4 out of 5
2/11/2026
Mr. Bailey is the best service manager in Colorado!
Tara S.
4 out of 5
2/11/2026
Roberto has helped me every time I’ve gone into the dealership! He is amazing, and makes you feel like he really cares about you, and your car. Lexus is lucky to have him!
Vu L.
5 out of 5
2/11/2026
Everyone who assisted me was kind, respectful and friendly.
Nick S.
4 out of 5
2/11/2026
I appreciated the way I was treated with my experience. Robert went out of his way to give me some extra advice about the car. The way he gets around, I would hate to arm wrestle with him. In case there’s any mailings, my address was outdated on the Service sheet it’s: 6008 Bennach Grv, Col Springs, 80927 Nick
Michael H.
5 out of 5
2/11/2026
Overall excellent visit.
Elijah G.
5 out of 5
2/10/2026
Supportive and accommodating.
Mervin B.
5 out of 5
2/10/2026
Very professional, friendly and helpful staff. My service advisor was a terrific example of how to work with customers.
Arthur G.
5 out of 5
2/10/2026
Great service person and a true professional. Thank you!

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