I had a stuck on valve stem that they tried to remove on my first oil change and couldn’t and they were going to call me back on warranty repair or customer cost asked about it today and told them not to scratch my rim trying to get it off they got it off but scratch the **** out of my black rims I would have paid for a replacement stem instead of a brand new scratched up rim
Keith was excellent with communicating all the details of my service. Everything was handled in a timely manner. It was the easiest experiences I’ve had with a dealership. Thank you! ????????
I was very satisfied with the service I received. I appreciate the service and David Steele. Thank you very much.
Wasn’t very proactive, knowledgeable or communicative. We have had Brittney before and she is great — will ask for her next time! Don’t have time for a phone call - thanks!
You guys popped my tire and won't own up to it. I am waiting FOR Lisa to contact me about this issue, hopefully by Monday.
Personable. Had a smile on his face and seemed to be efficient at his work.
This is the third or fourth time that I’ve had to bring my car in for service. I have to say, the manger of the service department is absolutely FANTASTIC! Everyone else I’ve dealt with in that depart has been wonderful as well. For some reason I have no luck when it comes to my car; Every time it needs service, it’s always something complicated. The team is transparent with issues, communicative with each step, and honest with recommendations. I was very frustrated today when I picked up my vehicle and the manager and the gentleman working the service desk were very patient and thorough ensuring that I was satisfied and understood everything that happened with the vehicle. I will continue to come to you for service and future vehicle purchases. Thank you.
You and your team did a fantastic job
Damon was great. Thank you.
I did a fluid challenge on my wife's car every time I went there. It was low and yeah, they were supposed to contact Hyundai about possible engine replacement, or what to do next? Nobody has got back to me and every time I call, I get a different story even from the manager.Not good customer service at all
The whole experience was great!
I will surely keep you prideful for the good job without wasting time.
issue wasn't fixedbafter 3 appointments
. A complete total waste of my time.
Everyone in the sales and service departments are wonderful. Especially David Steele and Cameron Rahmani. Thank you everyone!
He was very kind and
knowledgeable.
Keith at the service center was very professional and friendly. The system they use for making appointments is a great tool, it allows the customer to change their appointment from their phone without having to call, it even sends you a reminder of your appointment. My appointment was quicker than I excepted.
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