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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1159 reviews 67%
4 star 401 reviews 23%
3 star 49 reviews 3%
2 star 73 reviews 4%
1 star 54 reviews 3%
Review Us
Shawn K.
5 out of 5
6/5/2024
Derrin was extremely helpful and provided great customer service.
John M.
4 out of 5
6/5/2024
Stellar customer service. Good value and fair prices. JM
Jacqueline S.
4 out of 5
6/5/2024
Didn’t take advantage of me being a female.
Daniel S.
5 out of 5
6/5/2024
Great work, quick and quality
Roxanne B.
5 out of 5
6/5/2024
Katie is very knowledgeable, thorough and trustworthy. I’ve been going to her 6 years! She’s the only service advisor I’ll go to.
Gary S.
1 out of 5
6/5/2024
Standard oil change and tire rotation with 1 wiper blade replacement 2 hours and 15 minutes waiting time. I like the idea of getting oil changed at Inver Grove Honda but wait times tend to be to long Thank you
Douglas S.
4 out of 5
6/5/2024
Could not ask for any better customer service than what I received from Inver Grove Honda.
Lee D.
4 out of 5
6/5/2024
Bob could have been more forthcoming with the malfunctioning lamp indicator that was reported. He seemed to think there was nothing that could be done and I would have to wait till it happened again. This was contrary to advisor’s advice when I first called in. Eventually, he came around with a fix.
Lori S.
5 out of 5
6/5/2024
Charlie is the best and I really appreciate his expertise, hard work, and great service. A real pro.
Colleen K.
5 out of 5
6/5/2024
Great job!
Diane W.
5 out of 5
6/5/2024
Thanks for the great service!
Francis B.
5 out of 5
6/5/2024
Awesome.
Bradley W.
5 out of 5
6/5/2024
Thanks
Caroline L.
2 out of 5
6/5/2024
I had one of the last appointments of the day/evening. After my service was complete, I got on the highway to drive home and my tire pressure alert came on. I drive 25 minutes out of my way to come to Inver Grove Honda because of the exceptional customer service (I have another Honda dealer 7 minutes from my house). So it was extremely frustrating to not be able to turn around and address the tire pressure right there.
Trevor B.
5 out of 5
6/5/2024
Charlie helpfully explained everything that inver grove honda would do to ensure my car was on working order. He answered all my questions thoroughly, was pleasant and engaging, and was an all around great customer service experience.
Angela D.
5 out of 5
6/4/2024
He was very informative about the warranty in my car. Very helpful
Emma E.
4 out of 5
6/4/2024
Marcos was EXCELLENT! Listened to concerns and ensured the services would be completed with information provided
David S.
5 out of 5
6/4/2024
The service tech/rep greeted me promptly, and was courteous and thorough. He gave me an accurate estimate of the amount of time it might take for the work to be completed. He explained the outcome and services provided, and was, again, courteous, understandable, and helpful.
Stephanie R.
5 out of 5
6/4/2024
Always fair and honest service.
Harley H.
5 out of 5
6/4/2024
A very quick check and soled the issue. Outstanding work by the service writer Katie and the technician.

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