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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3354 reviews 70%
4 star 1061 reviews 22%
3 star 114 reviews 2%
2 star 119 reviews 2%
1 star 114 reviews 2%
Review Us
Nancy M.
5 out of 5
10/17/2025
Thank you! Nick is great!
Diane R.
4 out of 5
10/17/2025
My only concern was it took much longer than it should have because new computers were being set up which led to delays. But overall Lexus once again provided excellent customer service.
Brad H.
5 out of 5
10/17/2025
None
William P.
5 out of 5
10/17/2025
Cory was great! Kept up communications every step of the way. He really cared about us and our car.
Daniel W.
5 out of 5
10/17/2025
Jessie is a consummate professional and provides first class service. People like him are the reason why I am a loyal Lexus client. Keep up the good work!
David H.
5 out of 5
10/17/2025
Listened to and addressed my concerns, extremely responsive and came away with my car running much better. Very professional.
Ngoc T.
5 out of 5
10/17/2025
They did a good job!
Richard B.
5 out of 5
10/17/2025
Great job
Linda N.
4 out of 5
10/17/2025
Nick was terrific! So patient with this old lady ????. He carefully explained all the items included in this appointment.
Trevor E.
5 out of 5
10/17/2025
Great communication everyone was friendly. The snacks and drinks where amazin. He was very considerate of my time and kept me informed.
Milton P.
5 out of 5
10/17/2025
Nicholas did an outstanding job communicating and helping us deter what we needed to do on our vehicle.
Rodney G.
5 out of 5
10/17/2025
Jessie was great, very informative and very professional. I would highly recommend him.
Irene L.
5 out of 5
10/16/2025
Jessie was very professional and courteous. I highly recommend his services to others
Randall N.
5 out of 5
10/16/2025
Excellent work
Mike H.
5 out of 5
10/16/2025
Thank you
Sharon M.
5 out of 5
10/16/2025
Excellent service with a great personality.
Daniel Kleoppel.
5 out of 5
10/16/2025
Nicholas was very friendly and courteous. Service was performed as expected and car was washed which is always nice. Great job!
Karen T.
4 out of 5
10/16/2025
Everyone is so friendly at Lexus. The technicians are very knowledgable and keep me informed. I trust their ability 100%!! They found and repaired a nail in my tire at no additional cost and got my car ready for upcoming travel. Thank you Lexus!
Bryan M.
5 out of 5
10/16/2025
I always receive excellent service at Lexus.
Hemalatha Christina.
5 out of 5
10/16/2025
Yes . Gerardo was very professional and courteous. I will complete the other survey when I get it. Thanks Christina Raj

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