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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 116 reviews 2%
Review Us
Linda O.
5 out of 5
12/11/2025
All was good
Michael And.
4 out of 5
12/11/2025
Cory helped with a minor maintenance visit. I also had a question on previous services that had been done twice, and he was able to resolve that issue by giving me a credit. He always explains things thoroughly, ans is pleasant, patient and friendly.
Amy R.
3 out of 5
12/11/2025
How helpful that an unplanned tire replacement was able to be arranged short notice and completed same day!
Catherine B.
5 out of 5
12/10/2025
Really appreciate Jessie’s help!
Michelle G.
4 out of 5
12/8/2025
Thanks Jessie is great.
Jill B.
5 out of 5
12/6/2025
Jessie is a true professional. He explained the need for each suggested repair, then communicated well to complete the service.
Karlus C.
5 out of 5
12/6/2025
I am delighted with the professional care received from Lexus of Omaha. This is my fourth Lexus, and I've trusted Lexus of Omaha for over 15 years to take care of my vehicles.
Shannon M.
5 out of 5
12/6/2025
Gerardo is ALWAYS a professional and listens carefully to any and all concerns I have with the vehicle’s service and he makes safety the #1 priority. He’s very communicative and always helpful. The staff also does a great job. Job well done for the Service Dept! - STM
Kathleen B.
5 out of 5
12/6/2025
The work has always been excellent you folks been the greatest and politist group of people ever you have a family that is unbeatable. Kathy and Thomas Bartholet. Thanks again
Joel W.
5 out of 5
12/6/2025
Absolutely outstanding service!!
Michael M.
5 out of 5
12/6/2025
Thanks
Deana R.
5 out of 5
12/6/2025
Everything was excellent as usual
Daniel G.
5 out of 5
12/6/2025
He explained what was accomplished on our Lexus in great detail. We enjoyed the waiting area and refreshments very much. Top notch Lexus experience!
Marie D.
5 out of 5
12/6/2025
Very pleasant, very helpful, courteous, prompt I am grateful and thankful to work with Gerardo!
Sheri H.
2 out of 5
12/6/2025
We were completely satisfied with the service, but you were going to charge us$500 00 and we still are on our 2 year warranty Probably an honest mistake!
Peter D.
5 out of 5
12/6/2025
Great as t job by Nick.
Eric B.
5 out of 5
12/6/2025
Nick is always friendly and very helpful , as is the entire team! It's never a big deal or hassle to have to bring the car in, thank you so much.
Gail H.
4 out of 5
12/6/2025
Gerardo is excellent.
Steven F.
5 out of 5
12/6/2025
Gerardo was great! Cheerful, helpfull, and a joy to interact with! You guys have a great staff of service personnel. That's why our next purchase will be a Lexus and not an Acura. You should by the Acura dealership!
Jo S.
5 out of 5
12/6/2025
Thank you for taking good care of my supra

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