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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3345 reviews 71%
4 star 1052 reviews 22%
3 star 113 reviews 2%
2 star 117 reviews 2%
1 star 113 reviews 2%
Review Us
Cynthia M.
5 out of 5
11/22/2025
Thank you Adi ! Great explanation and quick efficient service!!!
Dennis E.
5 out of 5
11/22/2025
We have always had good relations with Lexus of Omaha.
Keely B.
1 out of 5
11/22/2025
Car was sitting done in the garage for quite some time before someone finally rang me out. 15-20mins. Not huge problem but somewhat annoying
Karen D.
5 out of 5
11/22/2025
Kept me informed through out the process.
Todd J.
5 out of 5
11/21/2025
He did a great job!
Steve C.
4 out of 5
11/21/2025
Very pleased with the service received during my visit. The issued was addressed including an additional repair on a recall. Service rep kept me well informed on status of service.
Paul O.
5 out of 5
11/21/2025
Alec was excellent to work with. Thank you Alec for your honesty and wonderful customer service!
Zac Z.
5 out of 5
11/21/2025
Had a great experience, thank you!
Steven K.
5 out of 5
11/21/2025
All was well, exactly what I came in for service was completed.
Virginia H.
5 out of 5
11/20/2025
Thank you
Sunil K.
5 out of 5
11/20/2025
Great service
F J.
4 out of 5
11/20/2025
Alec was polite and answered all of my questions and had a loaner vehicle for to Tony use until my car was ready…earlier then was promised…… Lexus never disappoints on service and helpfulness Sincerely L.Jefferson
Larry V.
5 out of 5
11/20/2025
Cory and the whole Lexus service department continues to exceed our expectations. Thank you
Shirlene H.
5 out of 5
11/20/2025
He was very courteous and answered all my questions!
Andrea S.
5 out of 5
11/20/2025
Great Service! Everyone was Excellent in accommodating me! I greatly appreciate getting me in in a very timely manner & picking & dropping off my car! Thanks So Much!
Mary Kay.
5 out of 5
11/20/2025
Corey is very pleasant and professional. I appreciate the time he spends with me and teaches me something every time he is my service advisor.
Sean W.
4 out of 5
11/19/2025
Thank you for great communication and the promises to get my vehicle done when stated!
Brenda V.
5 out of 5
11/19/2025
Excellent service
Chuck O.
4 out of 5
11/19/2025
Overall service was adequate but not at the level things use to be...
Karen K.
5 out of 5
11/18/2025
Excellent service!!

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