I brought my car in to be fixed and the repair did not work. I need to now come back again. I know it will get fixed, but the first time I asked about my windshield wiper problem I was told it worked. The 2nd time Cory identified why it wasn't working and Jessie followed through with the repair. Today I picked it up and within 3 hours the windshield sensor by the mirror came unglued. So no I'm not satisfied, but yes I know it will be taken care of.
I’ve worked with him for many years. He’s great!
Really enjoyed the experience. I love that you guys have a Starbucks coffee bar and gave us Lexus as a loaner car while our vehicle is being serviced pretty classy.
Great job!! We had a little something come up, but Mr. Berg worked it all out perfectly.
Very nice to deal with. I always have a good experience when I take my car up there
As always, great service and quick turnaround which I truly appreciate! Adi was a fantastic help!
Always great service. Thanks again.
Adi was attentive and timely with updates. Very helpful in his knowledge when I had follow-up questions. Did not feel rushed thru even though I knew the dealership was very busy. He did not let it show in my customer experience. Thank you
Terrible long line and wait just to get vehicle in the garage. Not sure how that happens if people have appointments.
Thank you so much for making this service very convenient! you guys are awesome and an epitome of what the Lexus brand is!
They did not find or correct the rattle in the dash.
My wife was treated well. The car lookd great when done.
Great experience. Knowledgeable and friendly staff . Explained to me about works done on my car. I appreciate his help. Thank you ????
Our service was friendly professional and efficient. Thank you Cory
Since I work just inside council bluffs, there was resistance to help me which was disappointing. And somewhere there was miscommunication that my battery was replaced, which it was not. It was only jumped, but the information never got updated anywhere and I kept being told it was replaced.
Otherwise Lexus was very friendly, as always, and very prompt about everything. I appreciate the help.
Thanks for doing a great job ????
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social