Service Center

Real Reviews From Verified Customers

Monte P.
5 out of 5
12/27/2025
Cory was superb. He was very helpful. Thank you Cory
Peyton M.
4 out of 5
12/27/2025
I just recently purchased a 2018 Lexus LS500. Upon doing some research online, I figured out that the model I had should be available for a CarPlay software update. Jesse provided the accurate information from the start, and made it seamless setting up an appointment, checking in, and picking up my vehicle. Thank you Jesse!
Rachel S.
4 out of 5
12/27/2025
Tell the washing crew to wipe off the mirrors. Only improvement I’d suggest.
Andrea F.
4 out of 5
12/27/2025
From start to finish all personnel were very professional. Have me an estimated time, verified services to be provided, and didn’t attempt to upsell unnecessary items. My first time here since my vehicle purchase and will be back.
Jill B.
5 out of 5
12/26/2025
Wonderful, friendly and informative, as usual! Thank you!
Tammy K.
3 out of 5
12/24/2025
I was fit in at the last minute before the holiday for a recall, given a lovely loaner car, and carried on about my day. Upon pick up my car was returned to me spotless! I really appreciated that level of service. I did have a a question. Is it normal to have a 1/2 a tank of fuel less than when I dropped it off? I brought my car in with a bit over 3/4 of a tank and it was returned to me with a 1/4 of a tank. I don’t know if this appropriate for the fuel pump recall/replacement. Please advise and thank you!
Cheryl Q.
5 out of 5
12/24/2025
Jessie was excellent. Took very good care of me.
Theresa S.
5 out of 5
12/24/2025
Cory did an excellent job. He went above and beyond the service I expected.
Jrh, Inc..
1 out of 5
12/24/2025
We are missing my handicap permit. It was on the dash we we turned the car in for service. It was not in the car when we picked it up. Hopefully it turns up in your maintenance shop.
Patrick K.
5 out of 5
12/24/2025
Jessie and the whole team were great. Thank you for a fantastic experience for my daughters and me! They’re already asking when we can go back to Lexus.
Tyler V.
4 out of 5
12/24/2025
Thank you for knocking things out the day before Xmas.
William B.
5 out of 5
12/24/2025
Your staff is always courteous and helpful.
Mark M.
5 out of 5
12/24/2025
All good
Paula J.
5 out of 5
12/24/2025
Everything during my visit was perfect!
Barbara K.
5 out of 5
12/24/2025
Polite and efficient service, car wash is always first rate.
Marlene C.
5 out of 5
12/24/2025
Lexus has always provided the highest quality of service. I’ll always only own a Lexus.
Wade F.
4 out of 5
12/24/2025
Nicholas was knowledgeable and communicative. I appreciated his professionalism and courtesy a great deal. We just moved to Omaha so this was my first experience with your dealership. Excellent first impression and one of the better service reps I've encountered.
Victor A.
5 out of 5
12/23/2025
Great job, Nick.Berg
Lee M.
5 out of 5
12/23/2025
Great job
Kurt C.
4 out of 5
12/22/2025
Gerardo is the best... Over the years, always so helpful and proactive to assist me. He's a true asset to Lexus!

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