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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 115 reviews 2%
Review Us
Richard S.
2 out of 5
2/19/2025
Still waiting on a response from service.
Mark M.
5 out of 5
2/19/2025
Cory and his team were incredible to work with. We just moved here from NC, and it was nice to feel trust for your service department right off the batt. Thank you.
Michael And.
4 out of 5
2/19/2025
Didn't actually see Cory, but the person who helped us sits next to Cory. Really feel valued when we come in. Super helpful team.
Walter P.
4 out of 5
2/19/2025
Outstanding as usual. Had Baxter Ford check for a leak either oil drain plug or filter after a recent oil change. They claim they couldn't find it. Still leaking,called service advisor James.He never called me back. Took it to Lexus where I have purchased 20 cars and they found filter leak
Mary T.
4 out of 5
2/19/2025
Cory saved my day. Thank God for Cory !!!! he sent someone to jump start my car & take it from my garage & got it fixed . So grateful for Cory & the service department.
Anthony T.
5 out of 5
2/19/2025
He is always great to work with. Thanks
Daniel G.
3 out of 5
2/18/2025
Called yesterday at 10:50 and got an appointment at11:30. Was in and out in less than 35 minutes.
Julie C.
5 out of 5
2/18/2025
Super professional. This Lexus (Omaha) is not like any other car company. They are exceptional.
David B.
4 out of 5
2/18/2025
Check in was smooth and easy. Received a rental for the day and promptly notified me when vehicle was ready. Great service in difficult weather.
Jeffrey S.
5 out of 5
2/18/2025
I feel your team did a great job handling my repairs.
Peter B.
5 out of 5
2/18/2025
Excellent experience
Patrick K.
5 out of 5
2/18/2025
Always treated great at LOA!
Todd K.
5 out of 5
2/16/2025
Gerardo and everyone were wonderful! Thanks for the outstanding service!
Shannon T.
5 out of 5
2/16/2025
Adi was amazing!!!
Sherry D.
5 out of 5
2/16/2025
As always, thanks for taking care of the Deckers!! Always great service..
Cathy Q.
5 out of 5
2/15/2025
Always great service!
Joyce M.
5 out of 5
2/15/2025
Very pleasant, fast and efficient.????????
Arthur F.
5 out of 5
2/15/2025
Service guys gave constant up dates and details. Answered all questions. Great job guys.
Sarah B.
5 out of 5
2/15/2025
Cory was amazing to work with and made the service appointment very easy.
Pheasant Ridge.
5 out of 5
2/15/2025
Great service and communication about my vehicle repairs

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