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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3381 reviews 70%
4 star 1072 reviews 22%
3 star 114 reviews 2%
2 star 120 reviews 2%
1 star 114 reviews 2%
Review Us
Jon R..
5 out of 5
6/19/2025
Very helpful and friendly staff.
Cory M.
5 out of 5
6/19/2025
Cory is the only one I will work with! What a professional
Janelle F.
5 out of 5
6/19/2025
Quick service, very helpful.
Diana S.
3 out of 5
6/19/2025
My only complaint would be that Nicholas told me there was a special on brakes and that I’d get $50.00 off, which I didn’t.
Edward W.
5 out of 5
6/19/2025
Cory is a top-notch professional.
Donald V.
5 out of 5
6/19/2025
It’s always a pleasure to go to Lexus of Omaha. They treat you right the 1st time.????
Michelle S.
5 out of 5
6/19/2025
Excellent customer service
Mathia S.
5 out of 5
6/19/2025
Always satisfied with the service!
Nathan C.
1 out of 5
6/19/2025
The staff was friendly. Apart from that they were unable to repair my windshield chips and minor ding in my fender. I cancelled my coverage plan as a result. i got the impression they were not interested in doing business with me.
Allison C.
5 out of 5
6/19/2025
Very kind people
Rita V.
5 out of 5
6/19/2025
As always services department was excellent, from the woman who scheduled and got me in this morning to Alex, Cory and Nick.
Phyllis H.
5 out of 5
6/19/2025
Great service today!
Randall H.
5 out of 5
6/19/2025
Excellent service, as always.
Sarah P.
1 out of 5
6/19/2025
I’m concerned about a few scratches I found on the interior of my vehicle. I truly don’t believe they were there before. They’re not big but I’m worried they may get worse in time and rip/break eventually
Mitch W.
5 out of 5
6/18/2025
It’s always consistent!
John B.
4 out of 5
6/18/2025
Cory Mausbach is an outstanding service advisor. He is a real credit and an exemplary employee of the dealership.
Michael B.
5 out of 5
6/18/2025
The work was done in a timely manner and the lounge was very comfortable while I waited. Thanks!
John P.
5 out of 5
6/18/2025
The quality of treatment from the personal. Being kept informed. Ability to use a loaner. Cost was low and competitive
Christopher C.
4 out of 5
6/18/2025
Still the best car dealership in the world. Nicholas did you guys proud. I always leave your service area with mixed emotions. I’m always thrilled, but I also wonder why every other business can’t match that level of straightforward and complete customer service. Thank you for the intentional effort!
Greg H.
5 out of 5
6/18/2025
Great experience !

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