Service Center

Real Reviews From Verified Customers

Andrew J.
5 out of 5
5/28/2026
Aaron did a great job! Very friendly and accommodating.
Matt W.
4 out of 5
5/23/2026
Has always treated us just fine
Dorothy E.
4 out of 5
5/23/2026
He shared that there were private offices available that I could work from, which I did not know. I was able to work while they worked on my car.
SUSAN F.
5 out of 5
5/23/2026
Trevor kept me informed throughout the day
Katharine C.
5 out of 5
5/22/2026
Trevor was very informative and very understanding. He watched over both situations with my car, kept me informed and was most helpful. He gets 10-out-of-10 stars from me!
Suzanne T.
5 out of 5
5/22/2026
Always impressed with the beyond excellent customer service!!!
Lea N.
2 out of 5
5/22/2026
As much as I appreciate you giving me a loaner car, I was surprised at how dirty the inside of it was.
Melissa S.
5 out of 5
5/20/2026
Great service always!
Shannon G.
5 out of 5
5/19/2026
Experience was great!
Lewiston B.
5 out of 5
5/19/2026
Aaron is always very knowledgeable and thorough. Very much appreciate working with him.
Stryker S.
5 out of 5
5/16/2026
Ali was fantastic! Amazing service!
Edward T.
5 out of 5
5/15/2026
Friendly, professional and knowledgeable.
Robert E.
5 out of 5
5/15/2026
Trevor was very professional
Mike B.
5 out of 5
5/15/2026
Aaron does a great job of explaining work to be done and is very friendly and welcoming.
'Zar Ahjamu.
2 out of 5
5/15/2026
I'm always treated with the highest level of respect, whenever I come to visit Ali, for work to be done on my vintage Lexus LS430. It's not just her, it's the whole team working together. As a finely tuned concierge. I have visited many service departments in my life. They all pale in comparison... when the Gold Standard is Lexus of Lincoln. who is always at the top of their game. They even offer myself and those similarly situated a vehicle as a loner. Until you are contacted by the service department to pick up your personal vehicle. Respectfully submitted. S.Alkazarr.
You Z.
5 out of 5
5/15/2026
We have been using LEXUS of Lincoln for services for years. We had very good experiences with the group of professionals who provided excellent services. Unfortunately, this was our last service visit (yesterday) since we are moving out of Nebraska soon. Thank you!
Janet P.
5 out of 5
5/15/2026
Excellent service
Anna H.
5 out of 5
5/14/2026
Aaron went beyond expectations in providing information related to this vehicle. Very personable and professional. Thank you!!!
William M.
1 out of 5
5/13/2026
Two hours for an oil change. Two others came in (at least one was also oil change) and they were all finished long before me. I usually go to Omaha. Never longer than one hour. Trevor tried to sell me new tires but I can go another 20 to 25 thousand. He also mentioned a filter but said it really was not needed. It was a Thursday morning, not much traffic in or out. No one looked to be busy. Why two hours? Maybe just one mechanic? Will probably go back to Omaha. With price of gas I thought I could switch to Lincoln. This is our third Lexus.
Raejean H.
5 out of 5
5/13/2026
Great service experience and Jack the driver is wonderful!

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