Service Center

Real Reviews From Verified Customers

Lewiston B.
5 out of 5
5/19/2026
Aaron is always very knowledgeable and thorough. Very much appreciate working with him.
Stryker S.
5 out of 5
5/16/2026
Ali was fantastic! Amazing service!
Edward T.
5 out of 5
5/15/2026
Friendly, professional and knowledgeable.
Robert E.
5 out of 5
5/15/2026
Trevor was very professional
Mike B.
5 out of 5
5/15/2026
Aaron does a great job of explaining work to be done and is very friendly and welcoming.
'Zar Ahjamu.
2 out of 5
5/15/2026
I'm always treated with the highest level of respect, whenever I come to visit Ali, for work to be done on my vintage Lexus LS430. It's not just her, it's the whole team working together. As a finely tuned concierge. I have visited many service departments in my life. They all pale in comparison... when the Gold Standard is Lexus of Lincoln. who is always at the top of their game. They even offer myself and those similarly situated a vehicle as a loner. Until you are contacted by the service department to pick up your personal vehicle. Respectfully submitted. S.Alkazarr.
You Z.
5 out of 5
5/15/2026
We have been using LEXUS of Lincoln for services for years. We had very good experiences with the group of professionals who provided excellent services. Unfortunately, this was our last service visit (yesterday) since we are moving out of Nebraska soon. Thank you!
Janet P.
5 out of 5
5/15/2026
Excellent service
Anna H.
5 out of 5
5/14/2026
Aaron went beyond expectations in providing information related to this vehicle. Very personable and professional. Thank you!!!
William M.
1 out of 5
5/13/2026
Two hours for an oil change. Two others came in (at least one was also oil change) and they were all finished long before me. I usually go to Omaha. Never longer than one hour. Trevor tried to sell me new tires but I can go another 20 to 25 thousand. He also mentioned a filter but said it really was not needed. It was a Thursday morning, not much traffic in or out. No one looked to be busy. Why two hours? Maybe just one mechanic? Will probably go back to Omaha. With price of gas I thought I could switch to Lincoln. This is our third Lexus.
Raejean H.
5 out of 5
5/13/2026
Great service experience and Jack the driver is wonderful!
Douglas V.
4 out of 5
5/12/2026
I had a wonderful experience. Professional, friendly, prompt, providing outstanding service to give me peace of mind that my vehicle was completely inspected so I can depend on it to travel safely. I was told Lincoln Lexus is the best location to purchase a vehicle. Now, I share that with others. Your service department is top notch and will keep us as loyal customers.
Karla A.
5 out of 5
5/9/2026
Ali is simply amazing, she helped me through the entire process and I can not thank her enough. She walked me through every question and made getting my car worked on simple and explained every step.
Margaret B.
5 out of 5
5/8/2026
Thank you, Ali!
Kevin H.
5 out of 5
5/7/2026
Trevor answered all of my questions and listened to my instructions about not washing my vehicle. I couldn't ask for more. Thank you.
Polly P.
5 out of 5
5/6/2026
It went great ! Thank you
Chris T.
5 out of 5
5/6/2026
Ali was great, and the team got the work done even faster than the estimate. Thanks!
Fred L.
5 out of 5
5/5/2026
Always comfortable working with Aaron...polite, professional and honest. He's a credit to Lexus.
Lori S.
5 out of 5
5/2/2026
Thank you for great service!
Sharon L.
1 out of 5
5/1/2026
When I called to make the appointment I asked how long it would take and was told 1 hour. It took 3 hours. I was very upset that it took 3 hours.

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